- Baking
- Helping my community
- Psychology
- Writing
- Animal care
Trudy Marks
Levittown
Summary
I am a university student pursuing a Bachelor of Science in Psychology at Gwynedd Mercy University. Since I was sixteen, I have held at least one or more jobs at a time, which has taught me many communicative and organizational skills. I love working with others, helping to plan events, establishing connections with those around me, and organizing. I work well academically, not only to maintain my grades but also to learn real skills and information that will help me in the future.
Overview
3
3
years of professional experience
Work History
Griffin Ambassador
Gwynedd Mercy University
10.2024 - Current
- Promoted Gwynedd Mercy University to students who are considering attending by demonstrating a friendly demeanor and a positive attitude.
- Gave campus tours to students to show what the university has to offer to students.
- Assisted my team with promoting our university by inputting student data into our system, writing cards for students and faculty, putting together bags of college souvenirs and apparel, and answering incoming phone calls in our office.
- Built relationships with the Griffin Ambassador team and students who are considering attending our campus by offering hospitality and understanding them as individuals.
- Effectively problem-solved and communicated with my superiors, co-workers, and undecided students.
Sales Associate
Ross Dress for Less
07.2022 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds following store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Burlington
02.2023 - 09.2024
- Managed conflict resolution with dissatisfied customers professionally.
- Organized racks, shelves, and the customer service area to make the store appear more appealing to customers
- Handled conflicts with co-workers professionally
- Processed purchases, returns, and layaways efficiently and correctly for customers
- Provided effective customer service and connected with customers to build rapport
- Helped to establish better loss prevention to make the store a safer place and boost sales
Education
Bachelor of Science - Psychology
Gwynedd Mercy University
Gwynedd Valley, PA12-2028
Skills
- Effective communication
- Marketing
- Team building
- Data input
- Organization
- Problem-solving
- Time-management
- Customer Service
- Social media management
- Multitasking
- Data entry
Interests
Timeline
Griffin Ambassador
Gwynedd Mercy University
10.2024 - Current
Sales Associate
Burlington
02.2023 - 09.2024
Sales Associate
Ross Dress for Less
07.2022 - 02.2025
Bachelor of Science - Psychology
Gwynedd Mercy University
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