Tsveta Saul
Kennett Square,PA
Summary
At Rockwell Automation, my focus is on steering digital transformation initiatives through smart application solutions and process improvement in manufacturing. My expertise in UI/UX design is central to delivering innovative and intuitive experiences for IoT and connected devices. The synergy between technical acumen and design innovation defines our team's approach to customer success. We prioritize tangible outcomes through enhanced user experiences, ensuring that every digital touchpoint is optimized for efficiency and engagement.
Overview
16
16
years of professional experience
Work History
Digital Transformation Smart Applications Solution Engineer
Rockwell Automation
02.2022 - 01.2025
- Delivered comprehensive technical support to customers, ensuring prompt resolution of issues and increased client satisfaction levels.
- Optimized system performance through thorough testing, troubleshooting, and continuous improvement initiatives.
- Contributed to the development of high-quality software products by collaborating closely with cross-functional teams.
- Acted as a trusted advisor to both internal teams and external clients, leveraging extensive industry knowledge to provide valuable insights and recommendations that guided decision-making processes.
- Partnered with product management teams to develop compelling case studies highlighting successful client implementations.
Digital Transformation Solution Design Manager
PTC
01.2020 - 06.2021
- Enhanced client satisfaction by providing tailored solutions to meet their specific needs.
- Championed the adoption of industry best practices within the organization, elevating overall performance standards in delivering solutions
- Developed and implemented strategic plans for successful project completion, ensuring high-quality deliverables.
- Regularly reviewed project outcomes against initial objectives to ensure alignment with client expectations and deliver consistent results.
- Mentored junior designers, providing guidance on design principles, techniques, and best practices to enhance their skill set.
UI Lead, Principal Partner Engineer // Technical Sales
08.2013 - 06.2022
- Greater Philadelphia Area
- ThingWorx was purpose-built from the ground up for the Internet of Things
- It contains the most complete set of integrated IoT-specific development tools and capabilities available, offering the industry’s deepest functional capabilities
- ThingWorx makes it easy to develop and deliver powerful
- Enterprise IoT solutions that deliver transformative business value
- Roles: -UX Designer // R&D
- UX Lead, Sr
- App developer and consultant for prospective and current clients // Sales
- Partner Success Engineer // Partner Success -UX/
UX Designer and Front-End Web Developer
08.2011 - 05.2013
- TMS's Customer Support Department was in need of a UX designer to help them improve their intranet knowledgebase
- Duties include Project Page 2 of 4
- Management, Redesigning the IA and offering solutions for data management
- UX and web design and development, and SEO
- I'm bringing in all the latest technologies and strict web standards to deliver a high-quality product that not only meets the current requirements but anticipates the future needs of a rapidly growing multi-million dollar company
- Due to my extensive set of skills and desire to participate in a myriad of projects I am also a shared resource between the Organizational Improvement
- Department, Customer Support and Customer Activation
- More about Total Merchant Services: http://totalmerchantservices.com/
Web / UX Designer and Developer
AMG Marketing
03.2013 - 04.2013
- UX/UI design
- Web development
- Social marketing
- Brand equity
UI Design Intern
OpenDesks LLC
11.2010 - 05.2011
- Creative direction | User Experience | Website UI.
- Gained valuable hands-on experience working on diverse projects ranging from corporate branding initiatives to digital marketing campaigns.
- Supported social media efforts by designing visually engaging graphics that aligned with brand guidelines.
- Enhanced user experience on the company's website by overseeing web design updates and functionality improvements.
IT Intern
VML
05.2010 - 08.2010
- Web Development, UX, Marketing and Brand Equity Strategy
Motion Graphics Design | Front End App Development
FlatWorld Interactives
01.2009 - 05.2009
- Designed and developed children's applications and splash screens for interactive displays and kiosks at the Philadelphia Zoo.
- Conducted thorough research on target audiences to create customized motion graphics that resonated with viewers effectively.
- Adapted pre-existing designs to suit different formats or media channels as needed by clients'' specifications.
- Mentored junior artists, fostering a supportive work environment that accelerated skill development and growth.
Teaching Assistant
Multimedia
12.2008 - 12.2009
- In Web Design Studio and Interactive Installation Studio in the, Department, University of the Arts.
Education
Bachelors - Multimedia
University of The Arts
01.2011
Proffesional Diploma - Printmaking
The High School of Fine Arts Tsanko Lavrenov
01.2007
Skills
- Pre-sales
- Customer engagement
- Technical presentations
- Solution design
- Network architecture
- Software troubleshooting
- Customer service
- Team collaboration
- Verbal and written communication
- Detail-oriented
- Internet of Things
- Sales Operations
- Customer relationship management
- Issue resolution
- Project management
- Troubleshooting and resolution
Awards
- George Beach Merit Award
- Dean's Academic Achievement Award
Languages
English
Timeline
Digital Transformation Smart Applications Solution Engineer
Rockwell Automation
02.2022 - 01.2025
Digital Transformation Solution Design Manager
PTC
01.2020 - 06.2021
UI Lead, Principal Partner Engineer // Technical Sales
08.2013 - 06.2022
Web / UX Designer and Developer
AMG Marketing
03.2013 - 04.2013
UX Designer and Front-End Web Developer
08.2011 - 05.2013
UI Design Intern
OpenDesks LLC
11.2010 - 05.2011
IT Intern
VML
05.2010 - 08.2010
Motion Graphics Design | Front End App Development
FlatWorld Interactives
01.2009 - 05.2009
Teaching Assistant
Multimedia
12.2008 - 12.2009
Proffesional Diploma - Printmaking
The High School of Fine Arts Tsanko Lavrenov
Bachelors - Multimedia
University of The Arts
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