Tullin Scarborough
Dingmansferry
Summary
Skilled Technician with a proven track record, enhancing customer satisfaction through expert troubleshooting and efficient problem-solving. Demonstrates exceptional attention to detail and customer service skills. Trained peers on new technologies, significantly improving team productivity. Mastery in preventive maintenance and repair services, adept at multitasking and organization under pressure. Multiple master technician certification training.
Overview
7
7
years of professional experience
Work History
Technician
Kelly Hyundai
07.2024 - 01.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Technician
Abeloff Kia
06.2022 - 07.2024
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Technician
Healey Chevy
03.2022 - 06.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Technician
Middletown Kia
01.2019 - 03.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Technician
Johnstons Toyota
12.2017 - 01.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High School - General Studies
Valley Central
Montgomery, NY06.2008
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Customer interaction
- System troubleshooting
- Repair services
- Workload management
- Deadline oriented
- Team Training
Additional Information
US Army veteran
Timeline
Technician
Kelly Hyundai
07.2024 - 01.2025
Technician
Abeloff Kia
06.2022 - 07.2024
Technician
Healey Chevy
03.2022 - 06.2022
Technician
Middletown Kia
01.2019 - 03.2022
Technician
Johnstons Toyota
12.2017 - 01.2019
High School - General Studies
Valley Central
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