Tyana Baskerville
Philadelphia,PA
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
5
5
years of professional experience
Work History
Supervisor
Home Depot
11.2023 - Current
- Coordinated scheduling to optimize staff coverage during peak business hours.
- Managed over 50 customer calls per day
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Tour Guide
Neumann University
03.2023 - 05.2024
- Developed and delivered informative presentations on local culture and attractions.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Guided groups of up to 20 people on scheduled tours.
Crew Member
Bath & Body Works
04.2022 - 08.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Cashier
ShopRite
04.2021 - 12.2021
- Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained accurate cash drawer balances through diligent cash handling practices.
Crew Member
Popeyes Louisiana Chicken
07.2020 - 02.2021
- Provided excellent customer service by taking orders and addressing customer inquiries efficiently.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Engaged with customers to enhance dining experience, fostering positive relationships and repeat business.
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Workplace safety
- Efficient organization
- Warehouse operations
Timeline
Supervisor
Home Depot
11.2023 - Current
Tour Guide
Neumann University
03.2023 - 05.2024
Crew Member
Bath & Body Works
04.2022 - 08.2022
Cashier
ShopRite
04.2021 - 12.2021
Crew Member
Popeyes Louisiana Chicken
07.2020 - 02.2021