Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tyara Butler

Philadelphia,PA

Summary

Achieved successful project outcomes by driving team collaboration and maintaining focus on deadlines. Enhanced team dynamics through excellent communication and coordination skills. Recognized for integrity and dedication as a valuable team member.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Criminal Investigations Clerk

City of Atlantic City
Atlantic City, NJ
04.2024 - Current
  • Answer and transfer calls, take messages, and provide information to callers.
  • Sort, upload, file documents, and maintain an organized filing system.
  • Enter, update, and retrieve information through electronic or manual records from civilians filing reports.
  • Prepare and process complaints, evidence, and other documents.
  • Answer inquiries, and provide information to the public.
  • Receive, sort, distribute, and send mail
  • Operate a variety of office equipment, computer systems and other devices.

Banquet Server

Borgata Hotel Casino and Spa
Atlantic City, NJ
11.2011 - Current
  • Make sure tables include enough toothpicks, salt, and pepper. Always be on standby to enable meal and beverage replenishments as well as to make sure all plates are taken from tables ready for the next course. Show to visitors present event menus and its elements. Tell the supervisor of needed dangerous working conditions or remedies. Following the hygienic standards of the hotel, the area should be completely cleaned once the events end.

Parking Enforcement Officer

City of Atlantic City
Atlantic City, NJ
06.2023 - 04.2024
  • Issues summonses for motor vehicles that are parked unlawfully or parked overtime at a meter in an assigned area.
  • Checks the condition of parking meters and informs those responsible for the repair of meters or any malfunctions.
  • Makes checkmark on tires of vehicles parked in unmetered time-restricted areas, records time, and returns at specified intervals to issue summonses to vehicles remaining in area in violation of time limitations.
  • Gives testimony in court about summonses issued.
  • Prepares reports of work activities.
  • Checks for vehicles that are listed stolen by police and reports them for recovery.
  • May operate a motorcycle, motorized scooter, or other motor vehicles in connection with this work.
  • May follow or precede motorized street sweeper to issue summons to motor vehicles illegally blocking the passage of the sweeper.
  • May arrange for the towing away of any vehicle parked, stored, or abandoned in the municipality in violation of a statute, resolution, ordinance, or regulation from the scene of the violation.
  • May collect from the vehicle owner or the owner's agent on behalf of the municipality, the costs of the towing and subsequent storage of the vehicle before surrendering the vehicle to the owner or agent.
  • Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

Appointment Coordinator

EMT Solar & Roofing
Cherry Hill, NJ
11.2021 - 08.2022
  • It is my responsibility to ensure that agendas, calendars, and schedules are correctly maintained and kept up to date. In order to confirm the availability of both internal and external clients for the meetings that have been planned. In addition to confirming appointments, we also coordinate visits with specialists. Clients should be reminded of their scheduled appointments using messages. The rescheduling or cancellation of meetings in a timely manner is critically important. You can respond to inquiries about solar energy via email and the telephone. You are responsible for documenting the methods for scheduling, keeping detailed records, providing training to newly hired individuals, assisting them with the documentation required for their onboarding, and carrying out extra administrative tasks as required.

Promotions Assistant

Equity Communications
Atlantic City, NJ
02.2020 - 09.2021
  • Interact with sales experts to ensure all essential resources are secured prior to launching promotions. Develop and manage materials for broadcast and online contests, ensuring smooth execution of the contests. Supervising the management, planning, and development of the Street Team. Take charge of station events and ensure meticulous planning and visibility for the station. Serve as the primary liaison between the winners of the contest and the radio station. Control the management of the computer database for prizes and winners, ensuring accurate data entry, ongoing maintenance, and compliance with established reporting standards. Develop and maintain a loyalty program that includes the selection of rewards and their delivery. Develop and maintain recognition, from live winnings, interviews for loyal audience members, live performances, and promotional giveaways. Provide detailed overviews for advancements, initiatives, and revenue generation. Support and deliver services to all divisions as required. Drive the organization and execution of station competitions and events in partnership with team members and autonomy. Serve as a crucial link connecting the station with its audience. Develop promotional proposals and event summaries for our partners in promotion.

Customer Service Representative

Atlanticare
Egg Harbor Township, NJ
01.2021 - 11.2021

Responsibility entails addressing inquiries from clients and their providers promptly, professionally, and courteously. Manage incoming and outgoing communications from members and/or providers concerning benefits, eligibility, or customer-related issues, and administer Health Risk Assessment Surveys as required. Facilitate customers' access to healthcare and wellness programs. Adheres to internal protocols and guidelines to guarantee that all actions are conducted in compliance with departmental and organizational regulations. Adhere to HIPAA regulations while delivering services to clients. Exhibit empathy in delivering exceptional customer service to clients and consistently strive to comprehend their requirements. Producing precise and prompt member documentation about all inquiries in compliance with established processes to guarantee that resolutions are delivered and articulated clearly and accurately. Address all inquiries on initial contact, ensuring consumer satisfaction by using resources efficiently and promptly. Execute additional responsibilities as designated by management.

Shift Leader

Dunkin' Donuts
Ventnor City, NJ
11.2018 - 08.2020
  • Assigning responsibilities to restaurant personnel and overseeing their performance. Ensuring a well-stocked inventory and procuring food supplies as necessary, while adhering to safety rules. Coordinate coverage for shifts. Assist personnel in addressing workplace difficulties. Monitor daily expenditures and income. Reconcile the cash register at the conclusion of the shift. Collaborate with suppliers during the delivery of food product orders. Guarantee customer pleasure and adeptly address any grievances. Commence or terminate restaurant operations. Notify the subsequent Shift Manager on outstanding assignments. Document maintenance and training requirements.

Hostess

Daer Nightclub
Atlantic City, NJ
08.2018 - 12.2019
  • Overseeing the guest list and facilitating check-in at the entry. Deliver bottle service to tables upon request from management. Collaborate with promoters to devise marketing strategies that attract an audience. Ensure the seamless execution of any nightclub event throughout the night. Facilitate crowd management to guarantee a seamless event and the safety of attendees.

VIP Host

Hard Rock Casino
Atlantic City, NJ
06.2018 - 09.2019
  • Facilitate the check-in of VIP guests by coordinating and managing all personnel activities in the dining room, ensuring that VIP guests feel welcomed and comfortable. Greet guests warmly upon arrival and accompany them to designated servers while addressing their individual needs.

Sales Representative

adidas Group
Atlantic City, NJ
03.2017 - 08.2018
  • Establish rapport with customers and influence others to acquire things. Possess comprehensive knowledge of the product. Identify potential customers, generate leads, and facilitate conversion. Engage with both prospective and current customers to address their requirements. Highlight the product aspects that address customer issues. Respond to inquiries regarding the merchandise. Manage contact lists and engage with consumers to sustain relationships.

Dietary Aide

Woodview Assisted Living
Mays Landing, NJ
04.2016 - 06.2017
  • Preparing meals, snacks, and beverages in accordance with established protocols. Distributing meals while maintaining adherence to food safety and hygiene protocols at all times. Conducting an inventory of culinary supplies and foodstuffs. Maintaining up-to-date knowledge of the specific procedures and protocols for their facility, including state-mandated norms and regulations. Establishing and dismantling dining spaces while aiding with kitchen upkeep and overall sanitation. Aiding in the implementation of nutritional education programs. Collaborating with chefs, dietitians, and physicians to devise menus.

Front desk

Taj Mahal
Atlantic City, NJ
03.2015 - 10.2016
  • Implemented rules and regulations, Cooperated with personnel to keep a hygienic and secure atmosphere. Facilitated customer satisfaction by addressing inquiries and aiding in the recovery of misplaced items. Oversaw the ingress and egress of patrons within the facilities to avert overcapacity. Meticulously and promptly recorded all consumer inquiries and remarks. Facilitated communication between the billing department and clients to address issues. Facilitated the swift and precise processing of cash and credit transactions. Addressed all client inquiries comprehensively and with professionalism. Inputted data swiftly and effectively.

Photographer/Receptionist

Picture People
Mays Landing, NJ
09.2013 - 02.2015
  • Responding to phone inquiries in a cordial manner while arranging and canceling appointments, and verifying customer appointments. Register clients for their photographic session. Execute all photography sessions with composure and professionalism. Promote corporate products and services via telephone to prospective clients, and organize customer picture shoots alphabetically in accordance with company protocols. Innovating photographic methodologies and approaches. Engage with clients to guarantee a fulfilling photography session. Cropped, edited, and adjusted color balance for final photos. Ensure the camera room is sanitized in accordance with safety protocols for an effective photo shoot. At the conclusion of the photo shoot, engage with clients to clearly communicate price and packaging options.

Retail Sales Associate

Landshark Bar and Grill
Atlantic City, NJ
05.2012 - 10.2013
  • Participate in the process of sorting products in the warehouse and arranging displays available for purchase in the showroom. After I have properly analyzed the requirements of the customers, I provide them with recommendations for products that are suitable for their needs. Make it a point to greet customers as soon as they arrive and point them in the direction of the appropriate member of staff who can handle their request. Make use of the point-of-sale system in order to manage payments and refunds from customers. Working together with my teammates and keeping the area of the sales floor clean.

Education

Forensic Science

Delaware State University
Dover, DE

Graphic Design

Art Institute of Philadelphia
Philadelphia, PA

High School Diploma - General Studies

Atlantic City High School
Atlantic City, NJ

Skills

Management

Led photography projects from concept to completion, ensuring alignment with client vision Managed a team of photographers and assistants to deliver high-quality images Developed strategic partnerships with vendors to enhance project outcomes

Led digital marketing initiatives to drive brand growth and customer engagement Oversaw the development and implementation of strategic marketing plans across various channels Collaborated with cross-functional teams to optimize campaign performance and achieve business objectives

Oversaw video editing initiatives utilizing Adobe Premiere to enhance visual storytelling Guided team efforts to streamline workflows and improve project delivery timelines Fostered a collaborative environment that encouraged creative input and innovation

Applied medical terminology to support clinical operations and improve patient care

Refined raw footage through meticulous editing techniques to produce polished final videos

Performed data entry tasks to support efficient record-keeping and information retrieval

Oversaw product management processes to align offerings with customer needs

Led pricing strategy development to enhance competitive positioning in the market Oversaw analysis of pricing models to optimize revenue generation Coordinated with cross-functional teams to align pricing strategies with overall business objectives

Analyzed customer data to identify distinct segments, optimizing outreach and engagement initiatives

Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty

Executed comprehensive content development strategies to engage target audiences

Oversaw design projects utilizing Adobe Illustrator to produce high-quality visual assets Collaborated with cross-functional teams to align design objectives with project goals Drove creative solutions that elevated brand identity and user engagement

Employed Adobe Dreamweaver for efficient website creation and maintenance to enhance user experience

Led customer support initiatives to enhance service delivery and customer satisfaction Developed and implemented strategies to improve team efficiency and response times Collaborated with management to align customer support goals with company objectives

Managed social media platforms to foster community engagement and brand loyalty

Led email marketing initiatives to enhance customer engagement and retention Oversaw the development of targeted email strategies to align with business objectives Collaborated with design and content teams to ensure cohesive messaging across campaigns

Leveraged Adobe InDesign to create professional-grade publications, enhancing visual communication

Oversaw event planning processes by collaborating with stakeholders to align goals and expectations Managed vendor relationships to ensure seamless execution of events Led teams in delivering high-quality experiences for attendees

Oversaw social media strategy implementation to elevate brand engagement Coordinated with cross-functional teams to align messaging and campaigns with business objectives Analyzed performance metrics to refine social media initiatives and drive audience growth

Led content strategy for blog development, focusing on audience engagement and brand alignment Oversaw editorial calendar to ensure timely publication of high-quality articles Mentored junior writers to improve content quality and consistency

Led initiatives to optimize social media presence and drive brand awareness Oversaw content creation and distribution across multiple channels to align with marketing objectives Collaborated with cross-functional teams to enhance overall digital marketing strategies

Oversaw project teams to drive successful completion of initiatives within established timelines and financial parameters Facilitated communication between departments to align project goals and objectives Championed best practices in project management to enhance team performance

Led initiatives to refine brand identity and increase customer engagement Oversaw the implementation of branding guidelines across various platforms Coordinated with cross-functional teams to align branding efforts with business objectives

Oversaw development and optimization of WordPress sites to align with client objectives Coordinated with cross-functional teams to implement design and functionality improvements Drove user engagement through strategic content management and updates

Oversaw compliance initiatives related to HIPAA regulations, enhancing the protection of sensitive patient data Led training sessions for staff on privacy policies, fostering a culture of compliance Collaborated with cross-functional teams to develop and implement effective privacy strategies

Oversaw event planning processes by leading teams in the execution of strategic initiatives Managed vendor relationships to enhance event quality and attendee experience Developed comprehensive event timelines to align with organizational goals

Led design initiatives to develop innovative web solutions that align with client objectives Oversaw project timelines and coordinated with cross-functional teams to achieve design goals Championed best practices in web design to elevate brand presence online

Led projects utilizing Adobe After Effects to develop engaging visual content Oversaw creative processes to ensure alignment with project goals and timelines Mentored junior team members in software techniques and best practices

Led project teams through all phases of development to achieve strategic goals Oversaw resource allocation and task assignments to optimize project outcomes Fostered collaboration across departments to enhance project efficiency

Developed detailed illustrations to enhance visual storytelling and support marketing initiatives

Developed innovative layout designs to support effective communication of brand messaging

Oversaw project teams to align objectives with organizational goals Facilitated communication between departments to streamline project execution Championed initiatives that improved team efficiency and project outcomes

Utilized Microsoft Office suite to streamline tasks and improve workflow efficiency

Oversaw financial operations utilizing QuickBooks to enhance reporting accuracy Coordinated with team members to streamline bookkeeping processes Drove improvements in financial data management and compliance

Utilized Outlook to coordinate meetings and streamline communication among team members

Led design initiatives to enhance brand identity and visual communication Oversaw project timelines and coordinated with stakeholders to ensure alignment with strategic goals Mentored junior designers to foster skill development and creativity

Implemented inventory management strategies to enhance operational efficiency

Led initiatives to improve user experience across digital platforms Oversaw user research and testing to inform design decisions Championed best practices in user experience design to elevate product quality

Developed and implemented SEO techniques to improve organic search rankings and drive traffic

Oversaw data management processes utilizing Microsoft Excel to enhance team productivity Guided colleagues in developing advanced spreadsheet solutions for project analysis Championed best practices for data accuracy and reporting

Oversaw the integration of Adobe Creative Suite into design workflows to enhance project efficiency Guided team members in utilizing software tools to achieve high-quality visual outputs Championed creative solutions that aligned with brand objectives and project goals

Led copywriting initiatives to enhance brand visibility and engagement Oversaw the creation of compelling content across multiple platforms to drive audience interaction Collaborated with marketing teams to refine messaging and ensure alignment with strategic goals

Oversaw typing tasks to ensure clarity and accuracy in all written communications Coordinated with team members to streamline document workflows Enhanced overall productivity by implementing organized filing systems

Led design initiatives by implementing strategic typography to enhance brand identity Oversaw the selection of typefaces and layout designs to ensure consistency across all marketing materials Collaborated with cross-functional teams to elevate visual communication through expert typography application

Led initiatives to optimize marketing automation strategies across various platforms Oversaw the integration of tools to enhance customer engagement and retention Collaborated with cross-functional teams to align marketing efforts with business objectives

Management

Certification

Food Handler Certification

Languages

English - Expert

Timeline

Criminal Investigations Clerk

City of Atlantic City
04.2024 - Current

Parking Enforcement Officer

City of Atlantic City
06.2023 - 04.2024

Appointment Coordinator

EMT Solar & Roofing
11.2021 - 08.2022

Customer Service Representative

Atlanticare
01.2021 - 11.2021

Promotions Assistant

Equity Communications
02.2020 - 09.2021

Shift Leader

Dunkin' Donuts
11.2018 - 08.2020

Hostess

Daer Nightclub
08.2018 - 12.2019

VIP Host

Hard Rock Casino
06.2018 - 09.2019

Sales Representative

adidas Group
03.2017 - 08.2018

Dietary Aide

Woodview Assisted Living
04.2016 - 06.2017

Front desk

Taj Mahal
03.2015 - 10.2016

Photographer/Receptionist

Picture People
09.2013 - 02.2015

Retail Sales Associate

Landshark Bar and Grill
05.2012 - 10.2013

Banquet Server

Borgata Hotel Casino and Spa
11.2011 - Current

Forensic Science

Delaware State University

Graphic Design

Art Institute of Philadelphia

High School Diploma - General Studies

Atlantic City High School
Tyara Butler