Ty-Keyah Boyer-Robinson
Philadelphia,PA
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Key Holder
Banter by Piercing Pagoda
Willow Grove, PA
06.2025 - Current
- Increased average transaction value through effective up-selling and cross-selling techniques tailored to each customer''s preferences.
- Conducted routine audits of physical inventory counts to identify discrepancies between actual stock levels compared with system data entries.
- Provided exceptional customer service by addressing inquiries, resolving issues, and recommending suitable products based on individual needs.
- Developed lasting relationships with customers, resulting in repeat business and increased customer satisfaction.
- Collaborated with store employees to achieve established sales objectives and goals, boosting overall sales
Shift Leader
Burger King
Philadelphia, PA
06.2024 - 05.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Esperanza Academy High School
Philadelphia, PA05-2024
Skills
- Competitor awareness
- Money handling
- Cash handling
- Customer service management
- Team leadership
- Strong verbal and written communication
- Team collaboration and leadership
Certification
- Sersafe Certification - 12/24/2024-12/24/2029
Timeline
Sales Key Holder
Banter by Piercing Pagoda
06.2025 - Current
Shift Leader
Burger King
06.2024 - 05.2025
High School Diploma -
Esperanza Academy High School