Tyler Boylan
Pittston
Summary
Results-driven professional in retail management with a knack for boosting productivity and streamlining tasks. Possess strong capabilities in team leadership, inventory management, and customer service enhancement. Excel at communication, problem-solving, and adaptability, ensuring effective team coordination and exceptional shopping experiences for customers.
Overview
9
9
years of professional experience
Work History
Key Holder
Dollar General
07.2023 - Current
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Ensured compliance with all company policies and procedures.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Assisted customers with product selection and resolving complaints.
- Handled customer inquiries and complaints with professionalism and patience.
Shift Leader
Taco Bell
Wilkes-Barre
01.2016 - 07.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Adhered to all health code regulations while preparing food items for customers.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Assisted general manager with operations game plan and company initiatives implementation.
- Handled emergency situations with composure and in accordance with company guidelines.
Education
High School Diploma -
Pittston Area Highschool
Yatesville, PA06-2017
Skills
- Opening and closing coordination
- Drawer counting
- Front end operations
- Employee oversight
- Customer service
- Cash handling accuracy
Timeline
Key Holder
Dollar General
07.2023 - Current
Shift Leader
Taco Bell
01.2016 - 07.2022
High School Diploma -
Pittston Area Highschool