Tyler Chamberlin
Philadelphia
Summary
Dynamic Operations Analyst with proven expertise in system administration and data analysis at NSM, achieving $50,000 in savings through meticulous tax filing and reconcilations. Demonstrated leadership in mentoring interns, ensuring successful career placements. Skilled in regression testing and project coordination, consistently delivering high-quality results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Operations Analyst I&II
NSM
04.2021 - Current
- Responsible for filing surplus lines premium tax in all 50 states and DC on a monthly, quarterly, semiannual, and annual basis
- Saved NSM approximately $50,000 in fines and assessments in surplus lines tax filings in the first full year of employment.
- In four years, NSM has completed 8 audits for tax filings (CA, MN, NC, CT, FL(2), MO(2))
- Every audit conducted under the tax years filed from 2021-present have received a grade of at least 90%
- System administrator for ALIS
- Responsible for maintaining up-to-date rating information for carriers, premium tax information, on-boarding new programs onto the system, as well as maintaining a working relationship with vendors responsible for application maintenance.
- Performed quarterly SOX audits on all programs owned by NSM. Once the SOX audit has been completed, findings are sent to the global controller for review
- Performs monthly and quarterly reconciliations between NSM’s AC and data feeds pulled from rating systems
- Provides carriers with reconciliation notes and works with programs to correct billings if needed
- Preforms various regression testing scenarios when new applications are under development or upgrading
- Scenarios vary from testing generic functions of the application, as well as testing the limits of the application using methods like negative testing.
- Participates in the mentorship/internship program for three years. Evey intern that has mentored with me has received job offers internally or elsewhere when they graduate.
- For three summers an intern was assigned and placed under my supervision in which I was responsible for assigning work, goals, and assisting with their intern summer presentation
- Works closely with IT to resolve production tickets. Issues stem from rating information, integration errors, application errors, and billing errors.
Mortgage Loan Originator
Spring EQ
Philadelphia
08.2019 - 04.2021
- Worked with clients on a day-to-day basis to help achieve their financial goals
- Wrote mortgages that fit the clients’ needs/wants while following strict underwriting guidelines
- Collaborated closely with the marketing team to generate quality leads and customer satisfaction
- Calculated amortization schedules for different loan amounts and terms via excel
- Functioned in an extremely fast paced team environment where we close loans in 16-20 days
Lending Specialist
Spring EQ
Philadelphia
- Coordinated with loan officers and underwriters to help collect and organize data to write mortgages as well as update them
- Assisted in the development and operation of email marketing campaigns to reach new clients
- Productively and consistently met daily and weekly goals above other lending specialists
Education
BA Business Administration -
Albright College
05.2019
Skills
- System testing
- Data Analysis
- Leadership
- System Administration
- Insurance filing
- Project coordination
- Mentorship experience
- Regression testing
Timeline
Operations Analyst I&II
NSM
04.2021 - Current
Mortgage Loan Originator
Spring EQ
08.2019 - 04.2021
Lending Specialist
Spring EQ
BA Business Administration -
Albright College
Similar Profiles
PAULA BEATRIX LARA BAUTISTAPAULA BEATRIX LARA BAUTISTA
VIP ROLLER at NSMVIP ROLLER at NSM
Vijay KumarVijay Kumar
API Tester at NSMAPI Tester at NSM
Vijay KumarVijay Kumar
Manual Tester at NSMManual Tester at NSM