Tyler Juba
Beaver Falls
Summary
Accomplished leader at Mortgage Connect LP, adept in enhancing closing operations through effective coaching and customer focus. Demonstrated success in performance improvement and mentoring teams. Skilled in performance monitoring, I excel in fast-paced environments, driving operational excellence and client satisfaction.
Overview
5
5
years of professional experience
Work History
Team Lead, Closing Operations
Mortgage Connect, LP
12.2022 - Current
- Worked different stations to provide optimal coverage and meet production goals.
Manager, Closing Operations
Mortgage Connect LP
12.2020 - 12.2022
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed schedules, overtime time schedules, and staff PTO
Team Lead, Closing Operationa
Mortgage Connect LP
02.2020 - 12.2020
Closing Coordinator
Mortgage Connect LP
10.2019 - 01.2020
Education
Bachelor of Science -
Slippery Rock University of Pennsylvania
Slippery Rock, PA08.2019
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
Timeline
Team Lead, Closing Operations
Mortgage Connect, LP
12.2022 - Current
Manager, Closing Operations
Mortgage Connect LP
12.2020 - 12.2022
Team Lead, Closing Operationa
Mortgage Connect LP
02.2020 - 12.2020
Closing Coordinator
Mortgage Connect LP
10.2019 - 01.2020
Bachelor of Science -
Slippery Rock University of Pennsylvania
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