Tyler Matunis
West Chester,Pa
Summary
Dynamic operations leader with a proven track record at Chick-Fil-A, excelling in strategic planning and performance management. Successfully coached teams to enhance operational efficiency and achieve profit goals. Renowned for fostering a positive culture while implementing effective scheduling and operational measures to drive business success.
Overview
9
9
years of professional experience
Work History
Director of Operations
Chick-Fil-A
05.2025 - Current
- Lead leadership team to oversee day-to-day operations and develop them to be able to address problems.
- Coached leadership team to achieve team based goals in order to produce a quality experience for guests and team members.
- Worked collaboratively with owner and other directors in order to coach team to hit profit, food safety, and production goals.
- Created and trained others on systems that are pertinent to the success of the business.
- Managed and dealt with any repairs or system issues that were important to the success of the restaurant.
- Created and managed schedules for all team members and leaders.
- Worked with the team and on the floor in a regular basis in order to maintain standards as well as promote a positive team culture.
- Assisted with interviews in order to find new team members.
- Managed and ordered inventory to ensure business had everything in order to meet all guest needs.
Director of Operations
Chick-Fil-A
11.2020 - 05.2025
General Manager
LA Fitness
07.2017 - 04.2020
- Implemented operational strategies and effectively built customer and employee loyalty.
- Focused and lead a sales team to work in collaboration with the personal training staff in order to generate profit.
- Oversaw cleanliness and maintenance of machines, equipment, and facility.
- Worked with local businesses and living complexes to create partnerships to create awareness of the location.
- Developed and helped implement the 2nd H.I.I.T. Studio in the country within our location.
Education
Bachelor of Science - Sports Management
Kutztown University of Pennsylvania
Kutztown, PA05-2016
Skills
- Leadership training
- Strategic planning and execution
- Operational efficiency
- Schedule oversight
- Performance evaluation and monitoring
- Delegating work
- Performance management
- Adaptability and flexibility
- Cost control
Timeline
Director of Operations
Chick-Fil-A
05.2025 - Current
Director of Operations
Chick-Fil-A
11.2020 - 05.2025
General Manager
LA Fitness
07.2017 - 04.2020
Bachelor of Science - Sports Management
Kutztown University of Pennsylvania