Tyler May
Lititz
Summary
Results-oriented professional with a versatile background in fast-paced dining environments. Recognized for exceptional conflict resolution and relationship-building skills. Ready to utilize expertise in guest engagement to contribute to team success.
Overview
14
14
years of professional experience
Work History
Server
Gus'
Ephrata, PA
11.2016 - 03.2026
- Trained and mentored new servers to enhance team efficiency.
- Delivered fast service in a fast-paced dining environment.
- Opened the restaurant for some time.
- Communicated effectively with customer complaints
Server
Log Cabin
Leola, PA
05.2016 - 11.2016
- Provided a high sense of decorum while working at a fine dining establishment
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adapted to a "sharing all tips" system.
Bartender
Fiorentinos
Lititz, PA
04.2012 - 08.2016
- Developed loyal customers by delivering outstanding service and engaging in friendly conversation.
- Precisely blended drinks to maintain inventory and to server alcohol responsibly.
- Invented new beverages with collaboration with other staff members.
Education
Bachelor of Science - Spanish & Business
Lycoming College
Lycoming, PASkills
- Exceptional customer service
- Communicating expert
- Cash handling
- Guest engagement
- Performance improvement
- Critical thinking
- Relationship building
- Conflict resolution
- Microsoft Excel & Word
- Situational awareness & Discernment
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Gus'
11.2016 - 03.2026
Server
Log Cabin
05.2016 - 11.2016
Bartender
Fiorentinos
04.2012 - 08.2016
Bachelor of Science - Spanish & Business
Lycoming College