Tyler Lahman
Bethlehem
Summary
Business Analytics senior seeking a summer internship to apply
data-driven problem-solving, statistical analysis, and visualization skills to real-world business challenges while contributing to impactful decision-making.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Head Busser
Apollo Grill
Bethlehem
05.2023 - Current
- Trained new bussers on cleaning and service procedures to ensure consistent standards.
- Maintained cleanliness of dining area to create a welcoming atmosphere for guests.
- Delivered dishes and cleared tables to support servers and enhance dining experience.
- Improved dining flow by optimizing table turnover and seating organization, increasing service efficiency.
Shift Leader
Dunkin' Donuts
Bethlehem
11.2020 - 05.2023
- Handled high-volume customer flow (50+ daily), ensuring service efficiency during peak periods.
- Trained new team members on customer service and food preparation standards, enhancing team readiness.
- Managed inventory levels based on demand patterns, ensuring timely restocking and reducing shortages.
Education
Bachelor of Science - Business Analytics
Pennsylvania State University
Center Valley, PA08-2026
Associate of Science - Business Administration
Northampton Community College
Bethlehem, PA05-2024
Skills
- Developed leadership and project management skills through National Youth Leadership Training and by planning and executing a 3-week Eagle Scout project involving team coordination, scheduling, and budgeting
- Performed in a band while developing networking and coordination skills by organizing performances, managing schedules, and collaborating with team members
Affiliations
Conducted a service-learning strategy analysis of the American Red Cross, evaluating operations, funding structure, and community impact to identify areas for improvement
Certification
Google Data Analytics Professional Certificate — Coursera, In Progress
Relevant skills: Excel, SQL, data cleaning, data visualization, dashboards
Relevant skills: Excel, SQL, data cleaning, data visualization, dashboards
Timeline
Head Busser
Apollo Grill
05.2023 - Current
Shift Leader
Dunkin' Donuts
11.2020 - 05.2023
Bachelor of Science - Business Analytics
Pennsylvania State University
Associate of Science - Business Administration
Northampton Community College