Tymel Green
Allentown
Summary
Personable Wireless Sales Associate with a background exceeding monthly sales quotas and a personality that engages customers. Used to working in fast-paced environments. Looking to join an organization in a sales-oriented role.
Upbeat, customer-focused Sales Associate with 10 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Sales Consultant
AutoLenders Liquidation
Exton
01.2025 - Current
- Engaged customers by providing detailed vehicle information and features.
- Demonstrated vehicles to potential buyers, highlighting key selling points.
- Assisted clients in financing options and paperwork completion.
- Managed customer follow-ups to enhance satisfaction and encourage repeat business.
- Worked with fellow sales team members to achieve group targets.
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
Human Capital Management Consultant
ADP
Bethlehem
05.2023 - 01.2025
- Outbound call businesses to schedule meetings to discuss what a professional employer organization is and how it can help their business run for efficiently.
- Create PowerPoint presentations to present clients
- Build a HR platform based off the client needs
- Advised clients on effective human capital management strategies and best practices.
- Collaborated with teams to design and implement HR solutions for diverse clients.
- Conducted training sessions to enhance client understanding of HR systems and processes.
- Streamlined onboarding processes to improve client experience and efficiency.
Mobile Sales Associate
T-Mobile
Allentown
06.2019 - 03.2023
- Liaised between sales management and personal accounts.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
- Used on-site computer systems to access figures and documentation associated with available service plans.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Exchanged merchandise for customers and accepted returns.
Call Center Representative
Synchronoss Technologies Inc
Bethlehem
03.2015 - 06.2019
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Maintained strong call control and quickly worked through scripts to address problems.
- Set up Directv and Att Fios TV and Internet
- Navigated through computer systems to review information and respond appropriately to callers.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Education
High School Diploma -
Boys And Girls High School
Brooklyn, NYSome College (No Degree) - Entrepreneurship
Colorado Mountain College
Edwards, COSkills
- Proficient in Microsoft office
- Interpersonal and written communication
- Technology knowledge
- Sales assistance
- Basic math
- Flexible schedule
- Active listening
- Organizational skills
- Good work ethic
- Problem resolution
- Friendly, positive attitude
- Multitasking
- Financing assistance
- Team collaboration
- Problem solving
- Relationship building
- Time management
- Exceeds sales goals
- Consultative sales
- CRM proficiency
Timeline
Sales Consultant
AutoLenders Liquidation
01.2025 - Current
Human Capital Management Consultant
ADP
05.2023 - 01.2025
Mobile Sales Associate
T-Mobile
06.2019 - 03.2023
Call Center Representative
Synchronoss Technologies Inc
03.2015 - 06.2019
High School Diploma -
Boys And Girls High School
Some College (No Degree) - Entrepreneurship
Colorado Mountain College