Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tymerah Burgess

Philadelphia

Summary

Accomplished phlebotomist with expertise in venipuncture and patient care at Penn Medicine Chester County Hospital. Enhanced workflow efficiency by training staff and maintaining accurate records. Recognized for exceptional customer service and attention to detail, ensuring optimal patient experiences. Demonstrated reliability and adaptability, contributing to improved patient satisfaction and timely specimen processing.

A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Phlebotomist

Penn Medicine Chester County Hospital
04.2025 - Current
  • Collected blood samples using venipuncture and capillary methods following established protocols.
  • Maintained accurate patient records and documentation in electronic health systems.
  • Prepared specimens for laboratory analysis, ensuring adherence to safety regulations.
  • Assisted in training new staff on proper phlebotomy techniques and procedures.
  • Adhered to infection control protocols, maintaining a sterile environment during sample collection.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Phlebotomist

Christiana Care Health System
04.2024 - 04.2025
  • Collaborated with healthcare team to ensure optimal patient care and experience.
  • Monitored inventory of supplies, restocking as necessary to maintain workflow efficiency.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Used personal protective equipment correctly to protect coworkers and patients.

Flight Attendant

Frontier Airlines
03.2020 - 10.2023
  • Delivered exceptional customer service to ensure passenger satisfaction and safety during flights.
  • Conducted pre-flight safety checks and emergency equipment inspections in compliance with regulations.
  • Assisted passengers with boarding procedures, luggage handling, and seating arrangements to enhance efficiency.
  • Responded promptly to in-flight emergencies, providing first aid and support as needed.
  • Collaborated with crew members to maintain a comfortable cabin environment throughout the flight.
  • Managed food and beverage service, accommodating dietary restrictions and preferences effectively.
  • Adapted quickly to changing flight schedules and passenger needs while maintaining professionalism.

Education

No Degree - Criminology

Central Arizona College
Coolidge, AZ
06-2013

High School Diploma -

Simon Gratz High
Philadelphia
06-2011

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Reliability and punctuality

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomist

Penn Medicine Chester County Hospital
04.2025 - Current

Phlebotomist

Christiana Care Health System
04.2024 - 04.2025

Flight Attendant

Frontier Airlines
03.2020 - 10.2023

No Degree - Criminology

Central Arizona College

High School Diploma -

Simon Gratz High

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