Tynez West
Reading
Summary
Dynamic professional with extensive experience in healthcare settings, including at Penn State Health St. Joseph Medical Center. Proven ability in patient scheduling and medical software proficiency, complemented by strong teamwork and collaboration skills. Committed to enhancing patient experiences through effective communication and efficient workflow management.
Overview
8
8
years of professional experience
Work History
Caretaker
Caring of Hands LLC
07.2017 - Current
- Assisted clients with daily living activities and personal care needs.
- Maintained a clean and safe environment for clients at all times.
- Organized recreational activities to enhance client engagement and enjoyment.
Registrar
Penn State Health St. Joseph Medical Center
Reading
10.2023 - 08.2025
- Coordinated appointment scheduling and maintained efficient workflow in the department.
- Trained new staff on registration procedures and use of electronic health records system.
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
- Collected, evaluated and stored documents securely in permanent records.
Customer Service Representative
Digestive Health Center
Reading
10.2021 - 10.2023
- Managed appointment scheduling and maintained patient records efficiently.
- Assisted medical staff with administrative tasks and patient interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Reading Senior High
Reading, PA06-2017
Skills
- Teamwork and collaboration
- Medical software proficiency
- Professionalism
- Computer literacy
- Patient scheduling
Timeline
Registrar
Penn State Health St. Joseph Medical Center
10.2023 - 08.2025
Customer Service Representative
Digestive Health Center
10.2021 - 10.2023
Caretaker
Caring of Hands LLC
07.2017 - Current
High School Diploma -
Reading Senior High