Tynisha Waters
Philadelphia
Summary
Dynamic supervisor with a proven track record at Good to Go Security, excelling in training and mentoring teams to enhance performance. Skilled in strategic planning and complex problem-solving, I foster positive communication and ensure compliance with safety protocols, driving team success and customer satisfaction.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
8
8
years of professional experience
Work History
Supervisor
Good to Go Security
08.2024 - 09.2025
- Managed daily team operations, ensuring efficient task delegation and workflow optimization.
- Developed training programs to enhance team skills and improve overall performance.
- Facilitated conflict resolution sessions, promoting positive communication among team members.
- Conducted performance evaluations, providing constructive feedback to drive individual growth.
- Monitored team compliance with safety regulations, minimizing risks and enhancing security measures.
- Led team meetings to align objectives and discuss performance metrics.
- Trained new employees on company policies, ensuring a smooth onboarding experience.
Supervisor
Chickie's and Pete's
09.2021 - 04.2024
- Coordinated scheduling to ensure adequate coverage and efficient use of resources.
- Maintained accurate records of team performance and incident reports for management review.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Advocate
Axion
03.2019 - 07.2020
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
Security Officer
Garage
09.2017 - 01.2019
- Monitored surveillance systems to detect suspicious activities and ensure safety of premises.
- Conducted regular safety inspections to identify potential hazards and maintain compliance with safety standards.
- Responded to alarms and incidents swiftly, coordinating with emergency services as needed.
- Implemented visitor management procedures to enhance security and track facility access.
- Responded quickly to incidents and assessed active situations for security concerns.
- Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
Security Officer
Full Force Security
06.2017 - 10.2017
- Trained new security personnel on protocols and emergency response procedures to ensure readiness.
- Developed and maintained incident reports to document security breaches and response actions.
- Collaborated with local law enforcement to strengthen community safety initiatives.
- Executed access control measures by verifying credentials and issuing visitor passes.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
Education
High School Diploma -
Benjamin Franklin High School
Philadelphia, PASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Complex Problem-solving
- Strategic planning
- Team building
- Safety protocols
- Verbal and written communication
Timeline
Supervisor
Good to Go Security
08.2024 - 09.2025
Supervisor
Chickie's and Pete's
09.2021 - 04.2024
Advocate
Axion
03.2019 - 07.2020
Security Officer
Garage
09.2017 - 01.2019
Security Officer
Full Force Security
06.2017 - 10.2017
High School Diploma -
Benjamin Franklin High School