Overview
Work History
Education
Skills
Timeline
Generic

Tyree Tyler-Gaines

Bensalem

Overview

5
5
years of professional experience

Work History

Restoration Technician

Servpro Fire & Water Restoration
03.2024 - Current
  • Speak to insurance companies to determine what actions are necessary and can be complete.
  • Performed inspections to accurately assess property damage and determine appropriate restoration methods.
  • Drive large box trucks across long distances.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Worked safely in disaster environments by following company and quality procedures.

Line Runner

Estée Lauder Companies
10.2023 - 03.2024
  • Collect boxes from packers' stations in timely manner then place on line.
  • Inspect boxes to ensure no harm.
  • Responded proactively to requests from supervisors and peers.
  • Monitored supplies of key inventory items.

Customer Service Representative

IMG
07.2023 - 10.2023
  • Listen and respond to customer's questions about suppliers and service.
  • Examine customers' electric and gas bills to ensure they're not being overcharged by out of state supplier or having their energy shopped around.
  • Sign up customers via I Sign Live with SFE to get them back down to the state minimum they're entitled to. Saving them money on their PECO and PGW bills every month.
  • Schedule calls with customers.

Fulfillment Team Member

Target
10.2022 - 04.2023
  • Used strong communication skills to effectively address customer inquiries and concerns.
  • Demonstrated attention to detail and organizational skills in managing order fulfillment processes ensuring accurate item selection, proper packaging and efficient shipment.
  • Demonstrated adaptability and flexibility in handling changing priorities and working in a fast-paced retail environment.
  • Maintained a positive and collaborative work environment by supporting team members, assisting with training new associates, and sharing best practices for efficient order fulfillment and customer service.

Team Member

Wawa
02.2022 - 09.2022
  • Restocked inventory in the cooler and freezer areas.
  • Operated cash register, performed secured handling of cash transactions.
  • Developed effective communication skills interactions with team members and customers in fast-paced environment.
  • Overnight leader in the deli.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Lead Runner

Pen Ryn Estate
09.2020 - 01.2022
  • Responsible for quickly and accurately delivering orders from the kitchen to guest tables.
  • Acted as the point of contact between front of the house and back of the house staff.
  • Communicated food orders to chefs, paying attention to priorities (e.g. food allergies).
  • Clean and return all dishes back to their assigned building.
  • Handled high-pressure situations calmly and effectively, showing resilience even during challenging times.

Education

No Degree - Journalism

Bucks County Community College
Newtown, PA

GED -

Commonwealth of Pennsylvania
Philadelphia, PA
03-2023

Skills

  • Customer Service
  • Communication
  • Microsoft Office
  • Organization
  • Detail-oriented
  • Effective time management
  • Teamwork
  • Active Listening
  • Flexibility
  • Decision making
  • Empathy
  • Patience
  • Critical thinking
  • Relationship building

Timeline

Restoration Technician

Servpro Fire & Water Restoration
03.2024 - Current

Line Runner

Estée Lauder Companies
10.2023 - 03.2024

Customer Service Representative

IMG
07.2023 - 10.2023

Fulfillment Team Member

Target
10.2022 - 04.2023

Team Member

Wawa
02.2022 - 09.2022

Lead Runner

Pen Ryn Estate
09.2020 - 01.2022

No Degree - Journalism

Bucks County Community College

GED -

Commonwealth of Pennsylvania

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Tyree Tyler-Gaines