Tyree Tyler-Gaines
Bensalem
Overview
5
5
years of professional experience
Work History
Restoration Technician
Servpro Fire & Water Restoration
Bensalem, USA
03.2024 - Current
- Speak to insurance companies to determine what actions are necessary and can be complete.
- Performed inspections to accurately assess property damage and determine appropriate restoration methods.
- Drive large box trucks across long distances.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Worked safely in disaster environments by following company and quality procedures.
Line Runner
Estée Lauder Companies
Bristol, USA
10.2023 - 03.2024
- Collect boxes from packers' stations in timely manner then place on line.
- Inspect boxes to ensure no harm.
- Responded proactively to requests from supervisors and peers.
- Monitored supplies of key inventory items.
Customer Service Representative
IMG
Philadelphia, USA
07.2023 - 10.2023
- Listen and respond to customer's questions about suppliers and service.
- Examine customers' electric and gas bills to ensure they're not being overcharged by out of state supplier or having their energy shopped around.
- Sign up customers via I Sign Live with SFE to get them back down to the state minimum they're entitled to. Saving them money on their PECO and PGW bills every month.
- Schedule calls with customers.
Fulfillment Team Member
Target
Neshaminy, USA
10.2022 - 04.2023
- Used strong communication skills to effectively address customer inquiries and concerns.
- Demonstrated attention to detail and organizational skills in managing order fulfillment processes ensuring accurate item selection, proper packaging and efficient shipment.
- Demonstrated adaptability and flexibility in handling changing priorities and working in a fast-paced retail environment.
- Maintained a positive and collaborative work environment by supporting team members, assisting with training new associates, and sharing best practices for efficient order fulfillment and customer service.
Team Member
Wawa
Bensalem, USA
02.2022 - 09.2022
- Restocked inventory in the cooler and freezer areas.
- Operated cash register, performed secured handling of cash transactions.
- Developed effective communication skills interactions with team members and customers in fast-paced environment.
- Overnight leader in the deli.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Lead Runner
Pen Ryn Estate
Bensalem, USA
09.2020 - 01.2022
- Responsible for quickly and accurately delivering orders from the kitchen to guest tables.
- Acted as the point of contact between front of the house and back of the house staff.
- Communicated food orders to chefs, paying attention to priorities (e.g. food allergies).
- Clean and return all dishes back to their assigned building.
- Handled high-pressure situations calmly and effectively, showing resilience even during challenging times.
Education
No Degree - Journalism
Bucks County Community College
Newtown, PAGED -
Commonwealth of Pennsylvania
Philadelphia, PA03-2023
Skills
- Customer Service
- Communication
- Microsoft Office
- Organization
- Detail-oriented
- Effective time management
- Teamwork
- Active Listening
- Flexibility
- Decision making
- Empathy
- Patience
- Critical thinking
- Relationship building
Timeline
Restoration Technician
Servpro Fire & Water Restoration
03.2024 - Current
Line Runner
Estée Lauder Companies
10.2023 - 03.2024
Customer Service Representative
IMG
07.2023 - 10.2023
Fulfillment Team Member
Target
10.2022 - 04.2023
Team Member
Wawa
02.2022 - 09.2022
Lead Runner
Pen Ryn Estate
09.2020 - 01.2022
No Degree - Journalism
Bucks County Community College
GED -
Commonwealth of Pennsylvania