Valarie Lounsbury
East Stroudsburg
Summary
I am an efficient and hard working individual. I am always willing to adapt to different job titles and expand my experiences. I am available for full time positions. I am experienced in handling food and abiding to all health and safety standards as well as experienced in merchandising and handling products moving in and out of the store, as well as money that comes in and out of the registers. I'm hoping to gain stronger knowledge as well as new opportunities.
Overview
6
6
years of professional experience
Work History
Crew Member
Taco Bell
10.2023 - Current
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member
Taco Bell
10.2022 - 06.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Brewed coffee and tea and changed out drink station syrups.
Key Holder
Dollar General
09.2021 - 09.2022
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Cashier
Foodtown
02.2018 - 04.2021
- Performed cash, card and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Helped customers complete purchases, locate items, and join reward programs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
Commonwealth Charter Academy
Harrisburg, PA06.2017
Skills
- Heavy Lifting
- Food and Beverage Service
- Managing Orders and Deliveries
- Alcohol Service
- POS system use
- Money Handling
- Production Line Work
- Stocking and Replenishing
- Dishwashing
- Menu Memorization
- Retail Merchandising
- Merchandise Restocking
- ID Verification
- Honest and Dependable
- Retail Operations
- Cash Handling
Timeline
Crew Member
Taco Bell
10.2023 - Current
Crew Member
Taco Bell
10.2022 - 06.2023
Key Holder
Dollar General
09.2021 - 09.2022
Cashier
Foodtown
02.2018 - 04.2021
High School Diploma -
Commonwealth Charter Academy
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