Valencia Gilliard
Philadelphia
Summary
Compassionate Healthcare Professional specializing in patient-centered care for acute and chronic conditions. Navigates complex healthcare environments to enhance patient outcomes and supports diverse populations in managing health effectively. Delivers crisis intervention to assist individuals through traumatic experiences.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Behavioral Health Associate
Belmont Behavioral Health Hospital
01.2022 - Current
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Facilitated patient discussions in group and individual settings to enhance emotional expression and support.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Assisted with patient restraint and seclusion scenarios to create a safe environment for patient and medical personnel.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Cultivated positive staff relationships to foster teamwork and improve client care.
- Performed regular client rounds to monitor resident well-being and ensure safety. to check on residents.
- Conducted thorough searches of resident belongings to ensure safety and compliance with facility policies. prior to and during stays.
Home Health Aide
Prestige home care agency
Philadelphia
10.2020 - 10.2023
- Assisted clients with bathing, dressing, and incontinence care.
- Supported clients with daily living activities and personal hygiene to promote comfort and dignity.
- Monitored vital signs including temperature, pulse rate, and blood pressure to detect health changes and inform care decisions.
- Monitored clients' health conditions and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Documented client care activities and observations to ensure continuity of care and effective communication.
- Coordinated transportation and scheduled appointments for clients.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Recorded daily notes about client conditions, treatments provided and progress made.
Patient Care Technician
ORI Home Care
09.2019 - 10.2022
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed linens in rooms to ensure clean and hygienic environments for patient health and comfort.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Supported patients with personal tasks like dressing and walking to enhance overall satisfaction and quality of care.
- Facilitated safe transfers of patients, beds, and care equipment between rooms to maintain safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
Dietary Aide
Abramson Center For Jewish Life
09.2017 - 12.2018
- Ensured compliance with food safety and sanitation standards in food service areas.
- Enhanced meal service efficiency by pre-setting tables prior to patient arrival.
- Participated in medical staff meetings and other committees related to nutrition care.
- Assessed and tracked changes in nutrition risk status for hospitalized patients.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Kept all kitchen areas clean, tidy and free of hazards.
Education
Certified Nursing Assistant - Certified Nursing Assistant
Carebridge Academy
07.2025 - 10.2025
High School Diploma -
Faith Connection Christian Academy
5541 Baltimore Ave, Philapdelphia PA 19143Skills
- Patient Assessments
- Patient Safety
- Medication Side Effect Knowledge
- Patient Intervention
- Therapeutic Exercise
- Vital signs assessment
- Bathing assistance
- Feeding assistance
- Toileting assistance
- Admitting and Discharging
- Safety protocols
- Safety Guidelines
- HIPAA Requirements
- Nursing Assistant
- Time management
- Team collaboration
- Patient advocacy
Certification
- First Aid/CPR Certified
Timeline
Certified Nursing Assistant - Certified Nursing Assistant
Carebridge Academy
07.2025 - 10.2025
Behavioral Health Associate
Belmont Behavioral Health Hospital
01.2022 - Current
Home Health Aide
Prestige home care agency
10.2020 - 10.2023
Patient Care Technician
ORI Home Care
09.2019 - 10.2022
Dietary Aide
Abramson Center For Jewish Life
09.2017 - 12.2018
High School Diploma -
Faith Connection Christian Academy