Valerie Tomasic
West Mifflin,PA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
28
28
years of professional experience
Work History
Manager
Halbleib Automotive
08.2003 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Completed state inspection and emissions required paperwork.
- Completed Notary commission as requested by consumers.
- Developed and maintained relationships with customers and suppliers through account development.
Accreditation Specialist
A Second Chance Inc
12.1996 - 05.2002
- Conducted research on emerging trends in field of accreditation, incorporating findings into ongoing strategies for organizational improvement.
- Managed complex projects involving multiple departments, coordinating efforts to achieve shared objectives related to accreditation status maintenance or renewal.
- Advised faculty and staff on best practices for curriculum design as it relates to accreditation standards, enhancing overall alignment with requirements.
- Supported project staff by facilitating compliance project logistics.
- POINT OF CONTACT CASE WORKER 2
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- POINT OF CONTACT CASEWORKER 1
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Facilitated client support groups to provide resources and assistance.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Advocated for client rights and represented client interests at administrative hearings.
Direct Youth Care Worker
Shuman Juvenile Detention Center
08.1996 - 10.1997
- Provided safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
Education
No Degree - Organizational Leadership
Geneva College
Beaver Falls, PA09.2002
Bachelor of Science - Elementary Education, Psychology
Chatham University
Pittsburgh, PA05.1997
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Policy Implementation
- Customer Relationship Management
Timeline
Manager
Halbleib Automotive
08.2003 - Current
Accreditation Specialist
A Second Chance Inc
12.1996 - 05.2002
Direct Youth Care Worker
Shuman Juvenile Detention Center
08.1996 - 10.1997
No Degree - Organizational Leadership
Geneva College
Bachelor of Science - Elementary Education, Psychology
Chatham University
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