Vanessa Gualdarrama
Philadelphia
Summary
Resourceful general maintenance worker with several years of hands-on experience carrying out various maintenance tasks to avoid malfunctions. Skilled in analyzing repair requests, resolving and troubleshooting common failures and stocking adequate maintenance materials. Friendly and fastidious team player possessing outstanding hand-eye coordination and manual dexterity. Highly organized and detail-oriented Stocker with a proven track record of accuracy and efficiency in stocking and merchandising retail products. Dedicated customer service professional with a proven track record of delivering exceptional support through proactive problem-solving, resulting in a [percentage] increase in positive customer feedback.
Overview
3
3
years of professional experience
Work History
Maintenance
Master cleaning
Philadelphia
02.2024 - 07.2024
- Maintained records of system maintenance activities.
- Performed regular maintenance on delivery vehicle.
- Performed regular maintenance on equipment.
- Cleaning: Clean and maintain buildings, equipment, and facilities .
- Supply ordering: Order supplies and materials needed for repairs and maintenance .
- Safety: Follow safety rules and use protective devices .
- Sanitizing: Clean and sanitize restrooms, kitchens, and other areas.
- Emptying trash: Empty trash receptacles and dispose of waste.
- Reporting issues: Report maintenance issues or damages to relevant authorities.
- Following safety protocols: Adhere to safety protocols and use cleaning chemicals safely.
Customers Service
Honey ground fast food
09.2023 - 01.2024
- Provided customers with information about local roads or highways.
- Processed payments for products and services rendered.
- Created service estimates for routine service and repairs.
- Responding to customer inquiries:Answering phone calls, emails, and live chat messages from customers regarding products, services, or account information.
- Following safe food preparation procedures.
- Assisting with food preparation.
Stocker
Walmart
Philadelphia
05.2021 - 11.2023
- Faced products on shelves and displays to meet company policies.
- Operated forklift and pallet jack to transport heavy loads.
- Arranged merchandise in an attractive manner to promote sales.
- Stocking shelves: Put merchandise on shelves, in bins, and on tables.
- Maintaining inventory: Count inventory, take inventory levels, and place orders for new products.
- Organizing: Organize merchandise in the stockroom and on the sales floor.
- Helping customers: Answer customer questions and interact with customers.
- Receiving and unpacking: Receive, unpack, and organize merchandise.
- Restocking: Restock shelves when items are sold.
Education
Técnico Cosmetologia -
John Dewey University
Hatillo P.R05-2012
High School Diploma -
Trina Padilla De Sanz
Arecibo Pr05-2011
Skills
- Stocking involves a lot of walking, bending, and lifting heavy items
- Having physical strength and endurance is helpful for this role
- Stockers use communication skills to speak to colleagues, managers, and employees
- They may also use communication skills to greet and attend to customers
- Attention to detail: Being detail-oriented helps cleaners avoid mistakes
- Numeracy: Being able to measure cleaning fluids
- Safety: Knowing how to use cleaning chemicals safely and dispose of waste
- Cleanliness: Maintaining a clean and safe environment for customers
- Being able to meet customer needs and preferences
- Being able to manage customer orders
- Being able to work well with others in a team environment
Timeline
Maintenance
Master cleaning
02.2024 - 07.2024
Customers Service
Honey ground fast food
09.2023 - 01.2024
Stocker
Walmart
05.2021 - 11.2023
Técnico Cosmetologia -
John Dewey University
High School Diploma -
Trina Padilla De Sanz