Vanessa Hack
445 Timberlake RD Upper Darby
Summary
Compassionate professional with experience in home health care and scheduling coordination. Known for strong adaptability and problem-solving skills, dedicated to facilitating quality care and ensuring client happiness and safety.
Overview
12
12
years of professional experience
Work History
Home Health Aide
Home Health Care Plus
Philadelphia
05.2025 - Current
- Assisted clients with daily living activities and personal hygiene tasks.
- Monitored and recorded client vital signs and health status regularly.
- Provided companionship and emotional support to enhance client well-being.
- Communicated effectively with healthcare professionals about client needs.
- Ensured a clean, safe environment for clients through regular housekeeping tasks.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Scheduling Coordinator
Care Pavilion Nursing and Rehabilitation Center
Philadelphia
09.2022 - 04.2025
- Coordinated appointment schedules for nursing staff and patients.
- Managed communication between departments to ensure smooth operations.
- Utilized scheduling software to optimize staff assignments and patient care.
- Assisted in training new staff on scheduling protocols and tools.
- Facilitated meetings to address scheduling conflicts and resolutions.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Developed strategies for improving efficiency within the scheduling process.
Childcare Worker
Little People Academy
Philadelphia
11.2013 - 01.2021
- Supervised children's activities and ensured a safe learning environment.
- Developed age-appropriate lesson plans to engage young learners.
- Assisted with daily routines, including meal times and nap schedules.
- Communicated effectively with parents about children's progress and needs.
- Organized educational games that fostered social and cognitive skills.
- Implemented behavior management strategies to promote positive interactions.
- Collaborated with team members to create a nurturing atmosphere for children.
- Maintained cleanliness and organization of classroom materials and supplies.
- Supervised and monitored the safety of children in my care.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Demonstrated patience and understanding when working with young children.
- Utilized problem solving techniques when dealing with challenging behaviors from children.
- Enforced rules to teach good manners and maintain safe environment.
- Reported any concerning behaviors or issues to supervisors immediately.
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Assisted with feeding infants and toddlers during meal times.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Read stories to children and taught them basic skills such as counting, ABCs, and colors.
- Provided individual attention to each child while encouraging self-confidence through positive reinforcement.
- Encouraged language development skills by engaging in conversations with the children about their day-to-day experiences.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Maintained organized and clean classroom and play areas.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
Education
High School Diploma -
John Bartram High School
Philadelphia, PA06-2004
Skills
- Client care
- Vital sign monitoring
- Personal hygiene assistance
- Meal preparation
- HIPAA compliance
- Appointment scheduling
- Patient communication
- Team coordination
- Problem solving
- Compassionate support
- Adaptability
- Trust building
- Toileting assistance
- Dressing assistance
- Behavior redirection
- Compassionate client care
- Client documentation
- Patient transportation
- Light housekeeping
- Medical charting
- Dementia support
- Patient care
Timeline
Home Health Aide
Home Health Care Plus
05.2025 - Current
Scheduling Coordinator
Care Pavilion Nursing and Rehabilitation Center
09.2022 - 04.2025
Childcare Worker
Little People Academy
11.2013 - 01.2021
High School Diploma -
John Bartram High School