Dedicated professional with strong customer service skills and a proven ability to adapt quickly. Experienced in enhancing guest experiences and supporting team dynamics in fast-paced environments.
Overview
4
4
years of professional experience
Work History
National Guard
Pennsylvania Army National Guard
Harrisburg, PA
12.2024 - Current
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Developed and maintained courteous and effective working relationships.
Self-motivated, with a strong sense of personal responsibility.
Restaurant Hostess
Smokehouse BBQ and Brews
Bird In Hand, PA
04.2024 - 08.2025
Greeted and seated guests, ensuring optimal dining experience and efficient table turnover.
Managed reservations using OpenTable system, enhancing guest flow and minimizing wait times.
Coordinated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
Trained new hosts on restaurant procedures, improving team efficiency and service quality.
Cashier
Mario's Pizza
Greenport, NY
04.2022 - 09.2023
Processed customer transactions efficiently using POS systems.
Provided exceptional customer service, resolving inquiries and complaints promptly.
Maintained cleanliness and organization of work area to enhance operational efficiency.
Assisted in training new cashiers on register operations and customer interaction protocols.