Vanessa Ortiz
Allentown
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and an exceptional multitasker. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at maintaining production work flow while promoting safety and compliance. Always ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Manufaturing Expeditor/Team Leader
stanley black&decker
07.2015 - Current
- Performed inspection on product and material as needed.
- Assessed work for errors or compliance issues and made corrections and modifications when necessary
- Determine materials, tools and equipment needed for product orders.
- Improved completion of orders by closely monitoring and prioritizing materials needed.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Enhanced production efficiency by streamlining processes and implementing workflow improvements.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
- Maintained open lines of communication with upper management, reporting progress updates on key metrics regularly.
- Conducted root-cause analysis on any identified issues during quality inspections, taking corrective action promptly.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Order Processor/lead
Bon Ton Logistics
03.2013 - 05.2015
- Operated handheld scanners and computer terminals to document updates
- Gathered merchandise and packed boxes systematically to prevent damages.
- Read and understood pick sheets in order to prepare accurate customer orders
- Consistently met and exceeded department expectations for productivity and accuracy levels.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Streamlined order processing by implementing efficient workflows and reducing processing time.
- Coordinated with sales teams to resolve discrepancies, resulting in fewer errors and delays.
- Improved warehouse efficiency by providing clear and concise instructions for pickers and packers.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
Material Handler/lead
daytimers inc.
02.2011 - 06.2013
- Unloaded cargo with [pallet jack] equipment, maintaining clean, safe, and organized warehouse.
- Developed storage and space utilization plans in accordance with regulations for specific commodities and equipment
- Reduced order processing time with streamlined material handling procedures.
- Managed a full range of warehousing activities including receiving, storing, selecting and shipping
- Organized warehouse inventory in an effective and efficient manner
- Monitored production deadlines and inventory allocation.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Optimized storage space usage by devising efficient shelving layouts and organization strategies for materials.
Assistant Manager
Nationwide Warehouse
03.2001 - 08.2007
- Monitored weekly inventory control
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands
- Encouraged sales associates to cross-sell additional products and services to purchasing customers
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in store opening by setting up office space, computers and cash registers
- Processed credit and debit card payments and returned proper change for cash purchases
- Secured revenue, accurately monitoring cash intake and deposits to eliminate discrepancies
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers
- Created engaging merchandise presentations to motivate impulse purchases.
Education
Criminal Justice
McCann School of Business And Technology
Allentown, PAcomputer analyst: computer operations -
Harrison Career Institute - Allentown
Allentown, PA01.2001
High School Diploma -
Miguel Melendez Munoz
Cayey, PR07.1998
Skills
- Assembly procedures
- Fluent in Spanish
- Manufacturing and warehouse procedures
- Shipping and receiving
- Motivated self-starter
- Production Control
- Work Order Management
- SAP Software
- Quality Control
- Problem-solving aptitude
- Relationship Building
- Analytical Thinking
- Team Member Training
- Teamwork and Collaboration
- Excellent Communication
- Attention to Detail
- Decision-Making
- Continuous Improvement
- Self Motivation
- Problem-Solving
- Multitasking
- Reliability
Timeline
Manufaturing Expeditor/Team Leader
stanley black&decker
07.2015 - Current
Order Processor/lead
Bon Ton Logistics
03.2013 - 05.2015
Material Handler/lead
daytimers inc.
02.2011 - 06.2013
Assistant Manager
Nationwide Warehouse
03.2001 - 08.2007
Criminal Justice
McCann School of Business And Technology
computer analyst: computer operations -
Harrison Career Institute - Allentown
High School Diploma -
Miguel Melendez Munoz
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