Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vaughn Hayes

Slatington,PA

Summary

Dynamic Laboratory Support Supervisor at HNL Lab Medicine with a proven track record in quality assurance and team management. Expert in implementing corrective actions and enhancing operational efficiency, driving continuous improvement initiatives. Recognized for fostering a culture of accountability while ensuring compliance with regulatory standards in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Laboratory Support Supervisor

HNL Lab Medicine
10.2024 - Current
  • Supervised daily operations across two acute care laboratories, ensuring accurate specimen intake and efficient laboratory workflow in high-pressure environments.
  • Oversaw the processing of moderate complexity testing in compliance with CLIA and CAP regulations, actively contributing to lab quality and performance standards.
  • Maintained strict adherence to quality assurance protocols, playing a key role in internal and external audit readiness and compliance with regulatory bodies.
  • Conducted detailed root cause analyses to identify systemic issues, implemented corrective actions, and supported continuous quality improvement initiatives.
  • Managed, trained, and mentored a cross-functional team, promoting a culture of accountability, technical growth, and proactive problem-solving.
  • Designed flexible and equitable staff scheduling to maintain 24/7 lab operations, while empowering team members to take on expanded responsibilities for workflow optimization.
  • Collaborated with cross-departmental leadership and quality teams to troubleshoot operational challenges and enhance service delivery.

Laboratory Technician I

Deibel Laboratories
08.2023 - 10.2024
  • Performed microbiological testing on food products in compliance with ISO standards and A2LA accreditation, ensuring accurate and timely analysis in a high-volume laboratory.
  • Managed the full lifecycle of sample processing, including prioritization, weighing, pipetting, pour plating, agar streaking, and interpreting microbiological growth results with a focus on data integrity and precision.
    •Recognized by management for diligence and initiative in quality control, leading to additional responsibilities overseeing QC processes and bacterial strain integrity.
  • Maintained and managed nine distinct bacterial strains in a designated positive control environment, preparing broths, streak plates, and verifying performance of positive and negative controls.
  • Collaborated directly with the Quality Manager to communicate QC findings and verify compliance with accreditation standards and internal quality benchmarks.
  • Conducted thorough root cause analyses when environmental testing revealed bacterial presence, identifying procedural gaps in aseptic technique and helping guide corrective actions to maintain a contamination-free lab environment.

Food Service Supervisor

Lehigh Valley Health Network
08.2022 - 08.2023
  • Led the daily operations of healthcare food service with a strong focus on regulatory compliance, safety, and process consistency to support patient care and satisfaction.
  • Ensured full adherence to HACCP principles, Department of Health regulations, and internal infection control protocols, playing a key role in audit preparedness and quality assurance initiatives
  • Monitored and improved food handling workflows, identifying inefficiencies and implementing corrective actions to reduce risk and uphold safety standards in a high-volume healthcare setting.
  • Conducted regular quality checks on food temperatures, storage conditions, and sanitation practices, collaborating with internal quality and clinical teams to ensure policy alignment.
  • Trained and supervised staff in proper food safety procedures, documentation practices, and standard operating protocols, reinforcing a culture of compliance and accountability.
  • Investigated variances in patient meal service (e.g., tray errors, contamination risks), applying root cause analysis techniques to resolve issues and prevent recurrence.
  • Contributed to environmental health readiness, actively participating in internal inspections and corrective action planning for continuous quality improvement

Education

Bachelor of Science - General Sciences - Emphasis in Biology

King's College
PA
12-2021

Skills

  • Team Management
  • Task Delegation
  • Problem Solving
  • Quality Assurance
  • Team Development
  • Corrective Actions

Certification

Certified Quality Improvement Associate (CQIA)


ServSafe Manager


Basic Life Support (BLS)


Hazardous Materials Awareness


ICS-100


ICS-700

Timeline

Laboratory Support Supervisor

HNL Lab Medicine
10.2024 - Current

Laboratory Technician I

Deibel Laboratories
08.2023 - 10.2024

Food Service Supervisor

Lehigh Valley Health Network
08.2022 - 08.2023

Bachelor of Science - General Sciences - Emphasis in Biology

King's College

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Vaughn Hayes