Vera Akhmetshin
Bocas Del Toro,Panama
Summary
Dynamic leader and hard worker, enhancing guest experiences and fostering team collaboration. Skilled in problem-solving, creative thinking and building team motivation.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Cluster General Manager
Selina Hospitality
Bocas Del Toro, Panama
12.2022 - Current
Experience and Operation Manager
Selina Hospitality
Red Frog, Bocas Del Toro, Panama
12.2020 - 12.2022
- Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
- Trained staff on operating procedures and company services.
- Expanded revenue streams by introducing paid premium activities alongside complimentary options for added value to the guest experience.
Bar and Restaurant Manager
Tipi Hostel
Playa Venao, Panama
10.2019 - 08.2020
- Managed inventory control processes for reduced waste and optimized profit margins.
- Collaborated with chefs on menu development for improved guest experience and increased sales.
- Coordinated events and promotions in collaboration with local community, driving increased sales and customer engagement.
Administrative Project Manager
Heseg Foundation
Tel Aviv, Israel
05.2017 - 10.2019
- Created an educational program for youth at risk focusing on excellence, leadership, crisis management and personal growth.
- Developed comprehensive project plans, outlining goals, timelines, resources, and potential risks for successful execution.
- Conducted regular status meetings with stakeholders to review progress and adjust plans as needed for optimal results.
Bar Manager
Spicehouse Cocktail Bar
Tel Aviv, Israel
03.2017 - 07.2019
Customer Service Agent
Bank Leumi
Rishon Le Zion, Israel
04.2016 - 11.2016
Camp Counselor
Hertzel Camp
Wisconsin, USA
05.2015 - 09.2015
Detective Sergeant
IDF Military Service
Israel
08.2012 - 07.2015
Education
IDC Herzliya
Herzliya, Israel 09.2016 - 08.2018
Skills
- Problem-Solving
- Team Leadership
- Customer Service
- Project Management
- Teamwork and Collaboration
Languages
Hebrew, Russian
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
Timeline
Cluster General Manager
Selina Hospitality
12.2022 - Current
Experience and Operation Manager
Selina Hospitality
12.2020 - 12.2022
Bar and Restaurant Manager
Tipi Hostel
10.2019 - 08.2020
Administrative Project Manager
Heseg Foundation
05.2017 - 10.2019
Bar Manager
Spicehouse Cocktail Bar
03.2017 - 07.2019
IDC Herzliya
09.2016 - 08.2018
Customer Service Agent
Bank Leumi
04.2016 - 11.2016
Camp Counselor
Hertzel Camp
05.2015 - 09.2015
Detective Sergeant
IDF Military Service
08.2012 - 07.2015