VERA SOARES
Philadelphia
Summary
Dynamic communications specialist with over 13 years of experience in customer service, relations, and hospitality, recognized for enhancing brand visibility and operational efficiency. Expertise in Microsoft Office, Adobe Premiere Pro, and social media management, utilizing strong analytical skills to boost customer engagement. Results-driven professional dedicated to continuous improvement and fostering effective teamwork, focused on elevating departmental success and maximizing client satisfaction. Committed to leveraging a diverse skill set to contribute meaningfully to organizational goals.
Overview
10
10
years of professional experience
Work History
EVENT SALES ASSOCIATE
Maggie's Munchies
01.2025 - Current
- Coordinate event logistics, ensuring smooth operations and enhanced attendee satisfaction.
- Facilitate vendor interactions, boosting sales opportunities and fostering strong partnerships.
- Implement efficient setup procedures, reducing preparation time and improving overall productivity.
- Foster client relationships through attentive service, resulting in substantial improvements in repeat business and customer loyalty.
SENIOR PORTRAITS PHOTOGRAPHER
Lors Photography
04.2023 - Current
- Capture senior portraits, ensuring timely delivery and high client satisfaction.
- Enhance client engagement through creative techniques.
- Maintain high satisfaction by focusing on detail and solving creative challenges.
- Collaborate effectively with clients to achieve exceptional portrait results.
- Deliver standout portraits on time, ensuring measurable client satisfaction.
SERVER/MARKETER
Texas Roadhouse
12.2017 - 05.2019
- Enhanced guest satisfaction by clearly explaining menu items and promotions, boosting brand visibility.
- Collaborated with team to ensure seamless service, enhancing operational efficiency and customer delight.
- Optimized service processes, achieving faster table turnover and higher customer satisfaction.
- Collaborated with teams to optimize marketing efforts and improve communication.
- Executed marketing strategies, boosting brand visibility and customer engagement.
- Enhanced brand presence through innovative marketing solutions.
SPECIAL CLASS OFFICER 1
Belmar Police Department
08.2016 - 11.2016
- Ensured public safety through quick adaptation to law enforcement protocols.
- Built community trust by collaborating effectively with team members.
- Enhanced departmental efficiency by applying strong analytical skills.
- Improved decision-making in high-pressure situations with swift situation assessment.
Education
BACHELOR OF ARTS - BA - Communication, General
Kean University
Union, NJ03.2019
ASSOCIATE OF ARTS (A.A.) - Psychology
Middlesex County College
Piscataway, NJ03.2016
Skills
- Proficient in Microsoft Word
- Client support
- Effective communication
- Confident speaking ability
- Team leadership
- Event coordination
- Online community engagement
- Effective visual communication using PowerPoint
Languages
English
Portuguese
Spanish
Timeline
EVENT SALES ASSOCIATE
Maggie's Munchies
01.2025 - Current
SENIOR PORTRAITS PHOTOGRAPHER
Lors Photography
04.2023 - Current
SERVER/MARKETER
Texas Roadhouse
12.2017 - 05.2019
SPECIAL CLASS OFFICER 1
Belmar Police Department
08.2016 - 11.2016
ASSOCIATE OF ARTS (A.A.) - Psychology
Middlesex County College
BACHELOR OF ARTS - BA - Communication, General
Kean University