Veronica Barstow
Altoona
Summary
Dynamic Operations Manager with over 20 years of experience in coordinating cross-departmental operations, managing budgets, and implementing performance management strategies. Proven ability to optimize workflows and enhance team productivity through effective leadership and communication.
Overview
25
25
years of professional experience
Work History
Operations Manager
Penn State University
Altoona
11.2016 - 04.2026
- Coordinated daily operations across multiple departments to ensure efficiency.
- Managed supply chain logistics and inventory control processes to ensure timely delivery and reduce stock discrepancies.
- Oversaw scheduling and staffing to align resources with operational demands and enhance team support.
- Trained and mentored team members on operational best practices and tools.
- Implemented safety protocols and standard operating procedures for all staff.
- Facilitated communication between departments to enhance collaboration and workflow.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Oversaw financial management, budget management, accounting and payroll activities.
- Developed SOPs to document workplace procedures, facilitating consistency and improving task execution.
- Performed cost analysis for various projects to determine budget requirements.
- Monitored progress by establishing plans, budgets and measuring results.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Operations Manager
Nason Hospital
Roaring Spring
09.2001 - 06.2016
- Coordinated daily operations across multiple departments to enhance overall efficiency and streamline processes.
- Managed supply chain logistics and inventory control processes effectively.
- Oversaw scheduling and staffing to meet operational needs and support teams.
- Implemented safety protocols and standard operating procedures for all staff.
- Developed training materials to support staff onboarding and ongoing education.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding, and training.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Created detailed reports on the performance of individual departments within operations.
- Oversaw financial management, budget management, accounting and payroll activities.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed financial and budget activities to ensure effective funding of operations and optimize investment outcomes.
Education
Master of Science - Human Resource And Industrial Relations
Saint Francis University
Loretto, PA05-2006
Bachelor of Science - Health Policy And Administration
The Pennsylvania State University
State College, PA08-1997
Skills
- Supply chain management
- Inventory control
- Budget management
- Budgeting and forecasting
- Cost analysis
- Standard operating procedures
- Safety protocols
- Business and operations management
- Team leadership
- Performance management
Timeline
Operations Manager
Penn State University
11.2016 - 04.2026
Operations Manager
Nason Hospital
09.2001 - 06.2016
Master of Science - Human Resource And Industrial Relations
Saint Francis University
Bachelor of Science - Health Policy And Administration
The Pennsylvania State University