Vesta Daniels
Imperial
Summary
Spirited Group Supervisor with three years experience in childcare. Interact with customers on a daily basis reporting status of child’s activities and outcomes. Excellent talents include working with a wide variety of employees and customers from various backgrounds. Organizing and efficient with monitoring daily planning and execution of lessons and scheduled program activities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Skilled in managing administrative tasks in chiropractic offices. Background includes maintaining patient records, scheduling appointments, and coordinating with insurance companies for billing procedures. Strengths lie in strong organizational skills, ability to multitask, and proficiency in using various office software. Proven record of improving office efficiency and enhancing patient satisfaction through effective communication and empathy.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
Connected Chiropractic
Clayton
04.2025 - Current
- Performed light office cleaning duties including vacuuming, dusting furniture and emptying trash cans.
- Responded to inquiries from potential new patients in a timely manner.
- Attended staff meetings regularly to stay informed about updates within the practice.
- Managed scheduling systems to ensure efficient use of time slots available for appointments.
- Provided excellent customer service to ensure satisfaction of all clients.
- Transported patients to other areas of the clinic when necessary.
- Checked vital signs of patients such as blood pressure and heart rate when requested by the chiropractor.
- Verified insurance coverage for treatments.
Behavior Technician
Highlights Healthcare
01.2025 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Worked as part of collaborative team to address changing needs of children and families.
- Supported patient confidentiality in accordance with HIPAA regulations.
Event Coordinator
C&M Play Studio
01.2024 - 01.2025
- Plan and curate developmentally appropriate activities for seventeen classrooms
- Ensure enough materials are ordered and divided correctly
- Create schedules for event days that are effective and efficient
Group Supervisor
C&M Play Studio
12.2020 - 01.2025
- Ensured comprehensive child care for clients regularly.
- Documented observations on developmental milestones.
- Recorded project progression and regression.
- Guarantee adherence to state regulations for facility.
Group Supervisor
Union Christian Academy
05.2019 - 11.2020
- Developed, planned, and implemented daily lesson plans for children
- Created advanced learning projects and plans
- Cared daily for clients' children
- Analyze and document child development
- Documenting progression and regression and discuss with clients
- Ensure state regulations are in compliance with safety
- Supervised and guided children in a nurturing environment, fostering their social and educational development.
Cashier/ Guest Service Representative
Target
- Interact directly with customers
- Created a welcoming environment
- Answered customer concerns or questions regarding the company or products as needed
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester, NH08-2025
Diploma - General Studies
West Allegheny High School
Imperial, PA05.2019
Some College (No Degree) - Nursing
Robert Morris University
Coraopolis, PASkills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Customer Service
- Leadership
- Priority Management Skills
- Issue Resolution
- Behavioral Guidance
- Training & Development
- Student Empowerment
- Conflict Resolution Knowledge
- Recreational Activity Planning
- Unit Management and Leadership
- Friendly Positive Attitude
- Event calendar management
- Special events planning
- Problem-solving
- Customer service
- Fundraising
- Adaptability and flexibility
- Decision-making
- Hospitality management
- Event setup and breakdown
- Multitasking and organization
- Events requirements gathering
- Time management
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Product restocking
- Conflict resolution
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
Certification
- Sigma Kappa Sorority, 09/2019 - 10/2019
- Robert Morris University All Girl Cheer, 08/2019 - 03/2020
- West Allegheny High School Varsity Cheer, 05/2014 - 03/2019
- Varsity mentor, 08/2019 - 11/2019
- Junior Varsity Assistant Coach, 06/2019 - 03/2019
- West Allegheny Child Development Program, 08/2018 - 05/2019
- Calendar Fundraiser, 08/2022
Education and Training
High school diploma (3.8 GPA)
Some college (3.8 GPA)
CPR certification
Activities
- Sigma Kappa Sorority, 09/2019 - 10/2019
- Robert Morris University All Girl Cheer, 08/2019 - 03/2020
- West Allegheny High School Varsity Cheer, 05/2014 - 03/2019
- Varsity mentor, 08/2019 - 11/2019
- Junior Varsity Assistant Coach, 06/2019 - 03/2019
- West Allegheny Child Development Program, 08/2018 - 05/2019
- Coordinator of Calendar Fundraiser, 08/2022
- Light the night - Walk for Leukemia patients
- Union Presbyterian Church volunteer for Communion set up
Timeline
Chiropractic Office Assistant
Connected Chiropractic
04.2025 - Current
Behavior Technician
Highlights Healthcare
01.2025 - Current
Event Coordinator
C&M Play Studio
01.2024 - 01.2025
Group Supervisor
C&M Play Studio
12.2020 - 01.2025
Group Supervisor
Union Christian Academy
05.2019 - 11.2020
Cashier/ Guest Service Representative
Target
Bachelor of Arts - Psychology
Southern New Hampshire University
Diploma - General Studies
West Allegheny High School
Some College (No Degree) - Nursing
Robert Morris University