Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victor Marmolejos

Allentown

Summary

Dynamic Delivery Operations Specialist with a proven track record at Blueline Logistics, enhancing operational efficiency and customer satisfaction. Skilled in project management and process improvement, I excel in multitasking and fostering teamwork. Adept at data analysis, I streamline workflows, ensuring timely project completion while maintaining high-quality standards.

Overview

7
7
years of professional experience

Work History

Delivery Operations Specialists

Blueline Logistics
09.2023 - 03.2025
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.

Logistics Technician

QVC
08.2022 - 02.2023
  • Trained new team members on warehouse procedures, ensuring consistent quality of work across all staff.
  • Reduced order processing time by implementing an automated order management system, ensuring prompt customer service.
  • Maintained high safety standards within the warehouse environment through regular training sessions and adherence to safety protocols.
  • Evaluated vendor performance regularly, negotiating contracts for improved pricing and service levels.

Mechanical Systems Coordinator

Penn Foam
09.2021 - 03.2022
  • Improved system efficiency by streamlining processes and implementing automation tools.
  • Established a centralized knowledge base for IT resources within the company; this improved overall accessibility to information, leading to better-informed decision-making processes among team members.
  • Implemented monitoring tools to track system performance metrics, enabling proactive response to potential issues before they escalated into major problems.
  • Performed routine backups of critical data, safeguarding against potential loss or damage due to unforeseen events.

Independent Delivery Driver

DoorDash
09.2019 - 02.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Sanitation Technician

Sodexo USA
09.2018 - 01.2020
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
  • Supported quality control measures by thoroughly sanitizing production equipment between product runs.
  • Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
  • Collaborated with team members to complete large-scale cleaning projects within established timeframes.
  • Fostered a positive working environment by actively participating in team meetings and contributing to discussions on ways to improve sanitation processes.
  • Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
  • Enhanced workplace cleanliness by diligently following sanitation protocols and procedures.

Education

Roberto Clemente Charter School
Allentown, PA
06.2020

Skills

  • Operational efficiency
  • Planning and coordination
  • Cross-functional communication
  • Project management
  • Attention to detail
  • Problem-solving
  • Excellent communication
  • Time management
  • Decision-making
  • Team building
  • Relationship building
  • Process improvement
  • Task prioritization
  • Data analysis
  • Multitasking Abilities
  • Issue research
  • Active listening
  • Teamwork
  • Problem-solving abilities
  • Self motivation
  • Goal setting
  • Interpersonal skills
  • Strategic planning
  • Time management abilities
  • Adaptability
  • Problem-solving aptitude
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Delivery Operations Specialists

Blueline Logistics
09.2023 - 03.2025

Logistics Technician

QVC
08.2022 - 02.2023

Mechanical Systems Coordinator

Penn Foam
09.2021 - 03.2022

Independent Delivery Driver

DoorDash
09.2019 - 02.2021

Sanitation Technician

Sodexo USA
09.2018 - 01.2020

Roberto Clemente Charter School

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Victor Marmolejos