Michael Horner
Lancaster
Summary
Dynamic Security Team Lead at Maryland Masonic Homes with expertise in emergency response and risk assessment. Proven track record in enhancing safety protocols and compliance management, while training staff to excel in surveillance monitoring. Recognized for developing effective security policies that significantly improved incident response times.
Overview
38
38
years of professional experience
Work History
Security Team Lead
Maryland Masonic Homes
Hunt Valley
06.2000 - 01.2025
- Supervised security team operations to maintain a safe environment for residents.
- Conducted regular safety inspections to identify potential hazards on property grounds.
- Implemented emergency response procedures during incidents to ensure resident safety.
- Trained new security staff on protocols and effective communication techniques.
- Collaborated with local law enforcement to enhance community safety measures.
- Monitored surveillance systems to detect suspicious activities and prevent incidents.
- Developed security reports detailing daily activities and incident responses for management review.
- Coordinated with maintenance teams to address security-related infrastructure issues promptly.
- Collaborated with IT teams to develop secure network infrastructure designs that met organizational objectives.
- Assisted with emergency response protocols in case of a breach or other incident.
- Evaluated risks associated with new technologies before their implementation.
- Implemented robust authentication processes for users accessing sensitive systems or data.
- Trained new security personnel on company policies and procedures.
- Managed the development of physical security plans for high-risk areas.
- Created detailed reports summarizing investigation outcomes and recommendations.
- Monitored daily operations of security team, including schedules, assignments, and performance reviews.
- Conducted investigations into suspicious activity or violations of policy.
- Reviewed existing protocols for accuracy and effectiveness, making changes when necessary.
- Performed periodic audits of hardware and software assets to ensure they were properly secured.
- Developed security policies and procedures to ensure the safety of personnel and property.
- Researched emerging trends in cybercrime prevention strategies.
- Analyzed data from CCTV systems to identify potential threats or unauthorized access.
- Responded promptly to inquiries from internal stakeholders about security issues.
- Ensured compliance with all applicable laws, regulations, and industry standards regarding security issues.
- Recommended additional resources or personnel when needed to meet organizational goals.
- Coordinated regular drills to test emergency response preparedness.
- Maintained relationships with local law enforcement agencies to coordinate responses to incidents as needed.
- Provided guidance and advice to senior management on operational security matters.
- Provided security team leadership and contributed to on-call duties.
- Supervised property entrances and exits and monitored employee safety.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Recorded required data for incident reports and files.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Upheld strict confidentiality regarding sensitive information and security measures.
- Coordinated security efforts for special events and high-profile visits.
- Managed access control systems to secure premises and sensitive areas.
- Liaised with management to communicate security concerns and provide updates.
- Conducted regular security patrols to identify and mitigate potential threats.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
- Managed budget for security operations, ensuring effective allocation of resources.
- Developed emergency evacuation plans and conducted drills to ensure preparedness.
- Facilitated communication between security team and other departments for a cohesive environment.
- Led training sessions for security staff on best practices and emergency response protocols.
- Developed and implemented security policies and procedures to enhance safety measures.
- Maintained high levels of alertness throughout shifts.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Identified suspicious activity to determine appropriate response.
- Patrolled crowds during events to preserve order and promote security.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Searched bags manually to identify prohibited items and contraband.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Monitored CCTV systems to ensure safety and security of premises.
Supervisor Security
Abacus Security
Hunt Valley
09.1995 - 01.2000
- Supervised security staff to ensure compliance with safety protocols.
- Coordinated training sessions for new employees on security procedures.
- Managed scheduling for security personnel across multiple sites.
- Conducted regular inspections of security equipment and systems.
- Analyzed company's expenditures and developed financial models.
- Audited company's legal documents to verify compliant policies and procedures.
- Determined consumer needs to provide products and services appealing to larger market.
- Organized client meetings to provide project updates.
- Implemented strategies to take advantage of new opportunities.
- Analyzed key performance indicators to identify effective strategies.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Worked closely with human resources to support employee management and organizational planning.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assessed company operations for compliance with safety standards.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Trained new employees on company policies, job duties, and performance expectations.
- Developed strategies to improve team performance and productivity.
- Negotiated with suppliers to secure cost-effective resources.
- Implemented new operational procedures, increasing efficiency.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Implemented quality control measures, significantly reducing error rates.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Streamlined workflow processes, reducing project completion times.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Trained new employees on company policies and procedures.
- Created new strategies for improving customer service standards within the organization.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Collaborated with other departments to coordinate workflow processes between teams.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored daily operations to maintain high service standards.
- Resolved conflicts and addressed concerns among staff promptly.
- Assisted in developing operational policies for enhanced security measures.
- Implemented effective communication strategies among team members.
Security Officer
Burns Security Services
Reisterstown
01.1991 - 09.1995
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, ensuring proper protocol was followed.
- Assisted in maintaining accurate logs of daily activities and incidents.
- Monitored CCTV systems to ensure safety and security of premises.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Searched bags manually to identify prohibited items and contraband.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Identified suspicious activity to determine appropriate response.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Performed first aid and CPR when necessary during emergency situations.
- Assisted in the development and implementation of security policies and procedures.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Investigated all reported incidents of theft or vandalism on premises.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Enforced access control measures in accordance with established procedures.
- Observed patrons and customers to quickly address security situations.
- Reported safety hazards for remediation response.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Provided escorts for visitors as needed throughout the facility.
- Assisted with crowd control during large events held at the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Responded to alarms and conducted investigations as required.
- Completed incident reports to record security or loss prevention incidents.
- Monitored premises and recorded activity in daily officer reports.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Confirmed visitor identification prior to granting entry into the building.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Verified photo IDs and tickets to allow guests passage.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Trained new security personnel on procedures and emergency response protocols.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Enforced company policies and regulations to maintain a safe environment.
- Collaborated with law enforcement during investigations and emergency situations.
Army supply
US Army
Fort Dix
11.1986 - 05.1990
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
GED -
Lake High School
Baltimore, MD05-1986
Skills
- Emergency response
- Risk assessment
- Security auditing
- Surveillance monitoring
- Access control management
- Compliance management
Accomplishments
- Good behavior medal US Army
- M-16 expert
Timeline
Security Team Lead
Maryland Masonic Homes
06.2000 - 01.2025
Supervisor Security
Abacus Security
09.1995 - 01.2000
Security Officer
Burns Security Services
01.1991 - 09.1995
Army supply
US Army
11.1986 - 05.1990
GED -
Lake High School