Victoria Baker

Greencastle

Summary

Dynamic and dedicated professional with a strong background in customer service at Planet Fitness. Proven ability to enhance customer satisfaction through effective problem-solving and clear communication. Recognized for fostering teamwork and maintaining a safe, organized environment, while efficiently managing tasks and building positive relationships with clients and colleagues.

Overview

years of professional experience

Work History

Team Member

Planet Fitness

04.2021 - Current

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted customers in selecting merchandise best suited to needs.
Fostered positive work environment, leading by example and offering support to team members as needed.
Gathered, organized and input information into digital database.

Education

Hagerstown Community College

Hagerstown, MD

02-2024

High School Diploma -

Saint Maria Goretti

Hagerstown, MD

06-2018

Skills

Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Clear communication
Attention to detail

Collaboration and teamwork
Following instructions
Cleaning
Workplace safety
Relationship building

Timeline