Victoria Devenney
Claysville
Summary
business.
Overview
2025
2025
years of professional experience
Work History
Server / Bartender
Sams Place
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Contributed to inventory management by monitoring stock levels.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Event Server
George Washington Hotel
- Inspected dishes and utensils for cleanliness.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
Cashier
Aeropostale
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Bartender/server
Lone Pine Country Club
08.2021 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Event Bartender
Lone Pine Country Club
08.2021 - 01.2025
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- I have met with guests and made sure their special day went smooth as possible.
- I have set up and broke down the event.
Server / Bartender
Napolis
01.2015 - 02.2021
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Prepared garnishes by evenly slicing and pitting fruits.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Assisted with inventorying beverage stock and bar supplies.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Waffle House
03.2010 - 07.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma -
McGuffey
Claysville Pa 06.2012
Skills
- Strong work ethic
- Guest engagement
- Exceptional customer service
- Cash handling
- Memory retention
- Customer service
- Cleanliness standards
- Food running
- Menu memorization
- High volume dining
- Team collaboration
- Supply restocking
- Quality control
- Table bussing
Timeline
Bartender/server
Lone Pine Country Club
08.2021 - 01.2025
Event Bartender
Lone Pine Country Club
08.2021 - 01.2025
Server / Bartender
Napolis
01.2015 - 02.2021
Server
Waffle House
03.2010 - 07.2013
Server / Bartender
Sams Place
Event Server
George Washington Hotel
Cashier
Aeropostale
Diploma -
McGuffey
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