Victoria Dial
Matty G’s steakhouse burgers
PHILADELPHIA
1
Certification
2020
years of professional experience
Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.
Solid background in nurturing and developing children through creative and educational activities. Strong track record in supporting family needs, ensuring safety, and fostering positive behavior. Effective in collaborating with parents and adapting to dynamic situations, consistently delivering reliable and compassionate care. Skilled in meal preparation, homework assistance, and maintaining clean, organized a clean, organized environment.
Work History
Behavior Health Technician
- Monitored client behavior and documented observations to support treatment planning and clinical review.
- Assisted with daily living routines while reinforcing coping skills and program expectations.
- Implemented behavior intervention plans under BCBA to help with behaviors and independence.
- De-escalated agitation using calm communication and approved crisis intervention techniques.
- Recorded incident reports, progress notes, and shift handoffs accurately for care continuity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Nanny
- Caring for infants and toddlers.
- Cared for children who have Autism and special needs
- Helped teach kids how to walk, talk, eat, letters, counting, tracing, music, discipline, cleaning, behavior problems, toilet training, etc. In addition, cooked meals and cleaned their homes.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Planned educational activities that supported development, creativity, and positive behavior
- Managed bedtime routines, reinforcing consistency, comfort, and healthy sleep habits
- Supervised daily child routines, ensuring safe, structured, and age-appropriate care
- Maintained clean, organized play and learning areas for consistent child engagement
ABA Rehabilitator
- Monitored patient behavior and documented observations in clinical records.
- Recorded data for target behaviors
- Supported daily therapeutic activities and reinforced treatment plan expectations.
- Assisted clients with hygiene, meals, and routine living skills.
- De-escalated crisis situations using calm communication and redirection techniques.
Waitress, cashier, and bartender
1 Year- Job included:
- Taking in person and phone orders.
- Assisted customers with order selections
- Assisted kitchen staff with food preparation and organization.
- Conducted thorough cleaning of work areas to maintain hygiene standards.
- Resolved customer inquiries and issues effectively
Waitress and cashier
4 Years- Managed dine-in sections, balancing order timing and attentive guest service during peak rushes.
- Processed orders through POS systems, ensuring accurate modifications and special requests.
- Served pizza, appetizers, and beverages promptly to maintain smooth table turnover.
- Handled cash, card payments, and receipts with accuracy at register and tableside.
Education
High School Diploma
Associate of Applied Science - Psychology
- magna cum laude graduate
- Phi Theta Kappa Honor Society (PTK) Member
- Dean's List
- Honor Roll
- Scholarship Recipient
- 3.98 GPA
Bachelor of Science - Psychology
- Dean's List
- Honor Roll
- Scholarship Recipient
- Relevant Coursework: Applied Behavior Analysis and Special Education
- 3.8 GPA
- Phi Theta Kappa Honor Society (PTK) Member
Skills
Applied Behavior Analysis techniques
Teaching reading
math and writing
Emotional support
Child development
Infant care
Toddler care
Cheerfulness
Schedule management
Cleaning methods
Friendly
Activity coordination
Child development knowledge
Meal planning
Dependable
Certification
- First aid
- CPR
- RBT training
Timeline
Waitress, cashier, and bartender
Matty G’s steakhouse burgers
01.2019 - 01.2020Read More
Waitress and cashier
Barros Pizza
01.2016 - 01.2020Read More
Behavior Health Technician
Northeastern Treatment Centers
2025 - 2026Read More
Nanny
Personal Familes
2020 - 2026Read More
ABA Rehabilitator
Arizona Autism United
2019 - 2021Read More
Mesa High
High School Diploma
Read More
Community College of Philadelphia
Associate of Applied Science from Psychology
Read More
Eastern University
Bachelor of Science from Psychology
Read More