Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Victoria Lobera

Philadelphia

Summary

  • Dynamic Account Manager with at PHL Acquisitions, excelling in client relations and adaptive problem solving. Enhanced client satisfaction through strategic relationship building and effective communication. Skilled in team collaboration and determined in learning.
  • Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results.


Overview

9
9
years of professional experience

Work History

Account Manager

PHL Acquisitions
03.2025 - 04.2025
  • Partaking in promotional marketing events on behalf of various clients.
  • Learning how to help train new hires, run workshops, conduct interviews, public speak, and assist on the client's social media channels.
  • Learning how to manage small teams, legal, financial, recruitment aspects
    of running a campaign.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.

Logistics Analyst/ Weld Wire Attendant

General Dynamics Electric Boat
10.2022 - 01.2025
  • Secret Clearance Obtained
  • Weld Wire Qualified. Procedures for Weld Consume and Braze Rings
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted thorough data analysis, providing valuable insights for strategic decision-making in logistics operations.
  • Provided training on new systems and process improvements to promote adoption among team members within the logistics department.
  • Coordinated resolution of issues with warehouses, sales brokers and carriers.
  • Managed vendor relationships to ensure timely delivery of goods and services while maintaining cost effectiveness.


Diesel Mechanic- EN Reservist

US Navy, USN
10.2016 - 05.2024
  • Operated, maintained, and repaired diesel engines and related machinery used for ship propulsion and power generation.
  • Maintained fuel, water, and air piping systems; ensuring ship's power and propulsion systems are functioning correctly.
  • Preventive Maintenance-performed routine maintenance tasks; such as cleaning, lubricating, and adjusting engine components.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.

Billing Assistant

AmSpec Services
01.2022 - 06.2022
  • Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
  • Received, sorted, and distributed incoming mail.
  • Prepared Invoices based on client's requirements and rate agreements.

Education

High School Diploma -

Westwood High School
Austin, TX
06-2016

Skills

  • Account relationship development
  • Inventory control expertise
  • Service excellence
  • Collaborative teamwork
  • Workforce skills enhancement
  • Client Relations and Networking
  • Workplace safety adherence
  • Flexible problem resolution
  • Meticulous attention to specifics
  • Commitment to professional development
  • Analytical problem solving
  • Experienced with Microsoft Office applications

Accomplishments

  • Train weld school personnel on receiving wire during transactions/audits.
  • Collaborate with QA on wire transactions, ensuring compliance and resolving discrepancies.
  • Create daily task schedules and conduct weekly meetings with management regarding

    shipments and updates.

  • Manage vendor communication for tool ordering, safety materials, and inventory replenishment.

    • Overall Summary,

    Detail-oriented Logistics Analyst with a strong background in inventory management, supply chain

    coordination, and operational efficiency within the U.S. Navy. Adept at leading training initiatives,

    optimizing processes, and ensuring compliance with safety standards. Proven ability to thrive in high-

    pressure environments while maintaining a focus on customer satisfaction.

Languages

Spanish
Limited Working

Timeline

Account Manager

PHL Acquisitions
03.2025 - 04.2025

Logistics Analyst/ Weld Wire Attendant

General Dynamics Electric Boat
10.2022 - 01.2025

Billing Assistant

AmSpec Services
01.2022 - 06.2022

Diesel Mechanic- EN Reservist

US Navy, USN
10.2016 - 05.2024

High School Diploma -

Westwood High School

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Victoria Lobera