Victoria Napper-Taylor
Philadelphia
Summary
Driven Pharmacy Technician with 14 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
St. Mary Medical Center-Langhorne Physician Services
03.2023 - 06.2025
- Led medication reconciliation processes to ensure patient safety and adherence to protocols.
- Collaborated with healthcare providers to resolve discrepancies in medication lists.
- Trained junior staff on best practices for accurate medication documentation.
- Implemented workflow improvements that enhanced efficiency in reconciliation tasks.
- Developed strong relationships with local community partners including physicians'' offices, nursing homes, and other facilities to facilitate seamless transitions of care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans that incorporated appropriate medication therapies.
- Reduced medication errors by collaborating closely with healthcare teams to ensure proper medication reconciliation.
- Recognized for outstanding attention to detail, ensuring accuracy and completeness of medication lists while minimizing discrepancies between different sources of information.
- Supported the pharmacy team in inventory management, ordering necessary medications, and maintaining accurate records of controlled substances.
- Monitored medication storage area to maintain medication security and control.
- Stocked, labeled, and inventoried medication to keep accurate records.
Licensed Pharmacy Technician
Transition Pharmacy Services
06.2021 - 03.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacy Technician
CVS Pharmacy
09.2011 - 03.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Chemistry Lab Technician
Wuxi Advanced Therapies
12.2020 - 05.2021
- Tracked experimental results, coordinated data reviews and produced detailed reports for lab op use.
- Operated industrial mixers to compound and blend chemicals.
- Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Biology
Chestnut Hill College
Philadelphia, PA12.2019
Skills
- FDA Drug Safety Guidelines
- Stocking Shelves
- Managing Prescription Refills
- Assisting Pharmacists
- Pharmaceutical Sales and Services
- Updating Medication Histories
- Answering Customer Questions
- Labeling Prescriptions
- Pharmacy knowledge
- Interprofessional collaboration
- Patient confidentiality
- Medication reconciliation
- Clinical documentation
Accomplishments
- Processed and filled over 100 prescriptions per day.
- Trained 20 new pharmacy technicians on pharmacy policies, procedures and best practices.
Certification
- CPhT - Certified Pharmacy Technician
Affiliations
- Pennsylvania Life Agent License
Timeline
Medication Reconciliation Technician
St. Mary Medical Center-Langhorne Physician Services
03.2023 - 06.2025
Licensed Pharmacy Technician
Transition Pharmacy Services
06.2021 - 03.2023
Chemistry Lab Technician
Wuxi Advanced Therapies
12.2020 - 05.2021
Pharmacy Technician
CVS Pharmacy
09.2011 - 03.2022
Bachelor of Science - Biology
Chestnut Hill College
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