Victoria Pena Bravo
Exton
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Limoncello Restorante
499 E Uwchlan Ave, Chester Springs, PA, 19425
05.2025 - Current
- Provided exceptional customer service, ensuring timely and accurate order fulfillment.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Food Runner
Limoncello
Chester Springs, PA
02.2024 - 05.2025
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.
- Provided superior customer service by quickly and efficiently delivering food to guests.
- Exhibited strong multitasking skills when working under pressure during peak hours.
- Adapted well while working in fast paced environments with frequent interruptions.
- Collaborated with kitchen staff to maintain efficient service flow during peak hours.
Restaurant Busser
Limoncello
Chester Springs, PA
10.2022 - 07.2024
- Assisted in training new bussers on proper procedures for setting up tables.
- Performed side work duties including stocking glasses and refilling condiment containers.
- Removed plates and glasses from tables after customers left.
- Delivered dishes, silverware, glassware, lines, and other items as needed throughout the restaurant.
- Maintained a friendly, cheerful, and courteous demeanor at all times.
- Helped set up large parties and special events.
- Responded rapidly to emergency situations such as broken glassware or spilled beverages.
Swim instructor
Kids First Swim School
Exton, PA
05.2022 - 08.2022
- Developed individualized lesson plans based on student skill levels and learning styles.
- Provided swimming instruction to students of various ages and ability levels.
- Instructed swim techniques and water safety practices in a fun, engaging environment.
- Communicated with parents and guardians about student progress and challenges.
- Created an enjoyable learning atmosphere that motivated students to reach their goals.
Education
High School Diploma -
Downingtown East High School
Exton, PA06-2025
No Degree - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA05-2029
Skills
- Strong work ethic
- Excellent communication
- Positive Attitude
- Memory retention
- Quick Learner
- Effective Multitasking
- Time Management
- Problem Solving
- Organizational Skills
- Attention to Detail
Languages
Spanish
Timeline
Server
Limoncello Restorante
05.2025 - Current
Food Runner
Limoncello
02.2024 - 05.2025
Restaurant Busser
Limoncello
10.2022 - 07.2024
Swim instructor
Kids First Swim School
05.2022 - 08.2022
High School Diploma -
Downingtown East High School
No Degree - Criminal Justice
West Chester University of Pennsylvania