Summary
Work History
Education
Skills
Timeline
Generic

Victoria Schlener

Coplay

Summary

Dynamic Office Manager at 2 Vets General Contracting, adept at optimizing operations and enhancing productivity through effective workflow analysis and vendor management. Proven track record in budgeting and financial oversight, coupled with exceptional customer service skills, resulting in improved team cohesion and operational efficiency.

Qualified with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Work History

Office Manager

2 Vets General Contracting
2020 - 2025
  • Streamlined office operations by implementing efficient filing and documentation systems.
  • Coordinated schedules and meetings, ensuring optimal use of resources and time.
  • Managed vendor relationships, negotiating contracts for supplies and services.
  • Developed training programs for new staff, enhancing onboarding processes and team cohesion.
  • Led team meetings to enhance communication and address operational challenges effectively.
  • Oversaw compliance with regulatory requirements, mitigating potential risks to the organization.
  • Analyzed workflow processes, identifying areas for improvement to enhance productivity levels.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Updated reports, managed accounts, and generated reports for company database.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
  • Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
  • Streamlined office communications by creating clear channels for information sharing and collaboration among team members.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Expanded Functions Dental Assistant

Mountainville Dental
2018 - 2020
  • Assisted in patient preparation for dental procedures, ensuring comfort and clarity on treatment plans.
  • Sterilized instruments and maintained cleanliness of work areas to meet health and safety standards.
  • Supported dentists during procedures by passing instruments and managing suction to enhance workflow efficiency.
  • Educated patients on post-operative care and oral hygiene practices to promote better health outcomes.
  • Managed appointment scheduling and patient records, improving office organization and communication flow.
  • Operated dental radiography equipment to obtain diagnostic images, following safety protocols effectively.
  • Collaborated with team members to streamline processes, enhancing overall clinic productivity and service quality.

Expanded Functions Dental Assistant

Brookside Dental Center
2013 - 2018
  • Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
  • Participated in continuing education opportunities to stay current with industry best practices and technologies.
  • Applied fluoride varnish and sealants.
  • Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.

Education

High School Diploma -

Catasauqua High School
Northampton Pa

Expanded Functions Degree -

Harcum College
Philadelphia, PA

Skills

  • Office operations management
  • Vendor relationship management
  • Budgeting and financial oversight
  • Document management systems
  • Customer service excellence
  • Inventory control and management
  • Workflow analysis and optimization
  • Data entry accuracy and attention to detail
  • Performance monitoring and reporting

Timeline

Office Manager

2 Vets General Contracting
2020 - 2025

Expanded Functions Dental Assistant

Mountainville Dental
2018 - 2020

Expanded Functions Dental Assistant

Brookside Dental Center
2013 - 2018

High School Diploma -

Catasauqua High School

Expanded Functions Degree -

Harcum College
Victoria Schlener