Victoria Snyder
Media
Summary
Recent Psychology graduate with strong customer-facing experience in healthcare and high-volume service environments. Skilled in building relationships, adapting quickly, and communicating complex information clearly. Proven ability to lead, upsell, and connect with diverse groups—eager to bring a goal-driven, people-focused approach to sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager/Talent Acquisition
America's Pie
West Chester
06.2021 - Current
- Delivered personalized customer service to hundreds of patrons weekly, ensuring a positive dining experience in a high-volume setting.
- Accurately processed all transactions, managed register reports, and trained over 5 new staff members on POS operations and customer interaction standards.
- Acted as a liaison between front-of-house and kitchen teams to ensure timely, accurate food delivery-reducing errors and improving service speed.
- Regularly upsold promotional items, contributing to a 12% increase in average order value during promotional campaigns.
- Maintained health, safety, and cleanliness standards, supporting excellent inspection records and customer satisfaction.
Behavioral Technician
Helping Hands Family
West Chester
10.2024 - 12.2024
- Provided one-on-one ABA therapy to children with autism and behavioral challenges, working under supervision of Board-Certified Behavior Analysts (BCBAs).
- Logged detailed behavior data and session notes for each client, contributing to progress reports and treatment modifications.
- Delivered goal-driven social and behavioral skill-building sessions, resulting in 80% improvement in target areas within two months.
- Partnered with families to implement strategies at home, increasing consistency of care and long-term success.
- Developed calm, compassionate rapport with clients to foster trust, minimize outbursts, and reinforce positive behaviors.
Education
Bachelor of Science - Psychology
West Chester University
West Chester, PA05.2025
Skills
- Relationship Building & Client Engagement
- Goal-Oriented Sales Mindset
- Communication
- Leadership & Team Coordination
- Time & Territory Management
- Customer Service Excellence
- Adaptability in Fast-Paced Environments
- Data logging
Affiliations
Zeta Tau Alpha Sorority – West Chester University Chapter
Recruitment Assistant (3 Years): Led recruitment events and onboarding processes across three recruitment cycles.
Demonstrated public speaking skills, organization, and initiative.
Special Events Coordinator: Oversaw planning and execution of campus-wide events including philanthropic drives, alumni engagement nights, and social functions. Managed logistics, scheduling, and coordination with vendors and campus staff.
Philanthropy: Led fundraising campaigns and awareness events for breast cancer education. Helped with outreach strategies.
Certification
- First Aid Certification
- CPR Certification
- HIPAA Compliance Training
References
References available upon request.
Timeline
Behavioral Technician
Helping Hands Family
10.2024 - 12.2024
Assistant Manager/Talent Acquisition
America's Pie
06.2021 - Current
Bachelor of Science - Psychology
West Chester University
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