Viktoria McCarney
Royersford
Summary
Enthusiastic, driven, and proactive store leader with a passion for inspiring and developing top talent. Leveraging sales throughout the store by executing the company's strategies and goals. Strategically planning operational functions and maintaining a guest-centric approach to deliver on results. Strong desire to learn all aspects of the business and continue pursuing personal growth within the company.
Overview
14
14
years of professional experience
Work History
Store Director
Target
03.2024 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
- Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.
- Established clear communication channels between departments within the store to facilitate smooth day-to-day operations.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Human Resources Executive Team Leader
Target
10.2021 - Current
- Implementing company initiatives of a team of over 300 people in a store producing over $69 Million in sales with strong green metrics across all areas.
- Developing and assessing talent to higher leadership roles for the store and the field.
- Excelling in HR metrics with a focus on staffing, retention, recognition, training, and team development.
- Being a partner for all field leaders and peers in HR operations.
- Leading brand walks with HRVP, GVP, HRD, DSD etc.
- Investigating potential HR situations that may require documentation, suspension, or termination.
Specialty Sales Executive Team Leader
Target
05.2020 - 10.2021
- Oversee the specialty sales departments and their leads which includes beauty, tech, style, and visual merchandising.
- Planning and prioritizing workload to support business needs and writing a schedule that fits those needs as well.
- Developing and coaching team and leaders to elevate their skills.
- Being a global leader and being flexible with the company's initiatives and processes.
- Lead a team through delivering visual presentations that are engaging and increase sales through merchandise.
- Establishing a culture of accountability through clear expectations and performance management.
Style Team Leader
Target
09.2018 - 05.2020
- Driving sales in three departments (beauty, style, and tech) through merchandising, inventory management, and guest centric experiences.
- Developing and leading a team of 40+ team members.
- Evaluating backroom processes to ensure replenishment is guest ready and counts are accurate.
- Managing store operations through: opening and closing the building, being global in all parts of the building, maintaining workload through all departments.
- Helped increase the store overall comp by +5% through leading three departments for developmental purposes.
MAC Cosmetics Counter Manager
Nordstrom
03.2017 - 09.2018
- Executed events on a monthly basis through an appointment based business.
- Received certifications as a professional make-up artist, as well as extensive training with the team so that they could also complete their certifications.
- Wrote a schedule based on the business needs.
- Consistently provided exceptional service and attention to customers.
- Maintained product knowledge through continued education, training and implementing company standards.
- Managed inventory through organization, audits, inventory, and backroom processes.
- My counter performed as number 1 in the entire east coast for Nordstrom for the Anniversary sale, and number 4 in the entire company overall.
Prestige Manager/District Events Lead
Ulta Beauty
08.2011 - 03.2017
- Lead the store opening and helped with other store openings within the district.
- Trained beauty advisors on product knowledge and best selling tactics.
- Event planning, meeting with account executives and various vendors, advertising, maintaining stock.
- Strong business acumen, owning all prestige sales for the store.
- Traveled to surrounding stores to train beauty advisors on how to successfully execute mega events (ie $20k+ events with public appearances from brand owners.
- Received multiple awards for having the highest penetration for my departments in the district and won companywide contests from sales comps.
Education
Business Administration
Bucks County Community College
Newtown, PA01.2011
Skills
- Sales leadership
- Vendor relationship development
- Staff leadership
- Brand awareness
- Business development
- Store operations
- Strategic planning
- Delegation
- Retail management
Timeline
Store Director
Target
03.2024 - Current
Human Resources Executive Team Leader
Target
10.2021 - Current
Specialty Sales Executive Team Leader
Target
05.2020 - 10.2021
Style Team Leader
Target
09.2018 - 05.2020
MAC Cosmetics Counter Manager
Nordstrom
03.2017 - 09.2018
Prestige Manager/District Events Lead
Ulta Beauty
08.2011 - 03.2017
Business Administration
Bucks County Community College
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