Vince Sposato
Wayne,PA
Summary
Diligent customer service representative skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
8
8
years of professional experience
Work History
Customer Relations Representative
State Farm
09.2022 - Current
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promptly responded to inquiries and requests from prospective customers.
Personal Trainer
All Star Baseball Academy
09.2021 - 09.2022
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Assisted clients in setting and achieving personal and professional goals.
- Analyzed client feedback to adjust coaching sessions accordingly.
Cashier
New Wayne Pizza
11.2017 - 08.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Arts - Media and Communications
Ursinus College
Collegeville, PA05-2021
Timeline
Customer Relations Representative
State Farm
09.2022 - Current
Personal Trainer
All Star Baseball Academy
09.2021 - 09.2022
Cashier
New Wayne Pizza
11.2017 - 08.2020
Bachelor of Arts - Media and Communications
Ursinus College
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Blake EnosBlake Enos
Underwriting Service Assistant at State FarmUnderwriting Service Assistant at State Farm
Hadiya HullHadiya Hull
Claims Adjuster at State FarmClaims Adjuster at State Farm
Alexandra ButlerAlexandra Butler
RBT at ABA Centers of PennsylvaniaRBT at ABA Centers of Pennsylvania