Vincent Polidori
Langhorne
Summary
Dynamic professional with a focus on team management and visual merchandising. Experienced in optimizing produce displays and ensuring adherence to quality standards while consistently enhancing customer satisfaction.
Dedicated Produce Manager with expertise in quality control and customer relationship management. Proven ability to enhance product visibility and maintain high standards in inventory management.
Brought Produce shrink down from a very high 17% down to 3.5%
Overview
5
5
years of professional experience
Work History
Produce Manager
Acme Markets, Inc
Levittown
03.2026 - Current
- Managed daily produce operations, ensuring optimal product freshness and quality.
- Tracked inventory levels to ensure stock availability and reduce waste.
- Replenished, rotated, and culled displays multiple times daily to maintain standards.
- Organized displays to enhance visual appeal and accessibility for shoppers.
- Trained new staff on best practices for handling and storing produce.
- Implemented safety protocols for handling fresh products within department.
- Guided customers in selections, offering detailed product knowledge to enhance their shopping experience.
- Resolved customer complaints promptly while fostering a positive shopping experience.
Assistant Produce Manager
Acme Markets, Inc
Levittown
09.2025 - 03.2026
- Managed daily produce operations and inventory levels to maximize efficiency.
- Ensured product freshness and quality standards through regular inspections.
- Organized displays to improve product visibility and enhance customer appeal.
- Assisted customers with inquiries, providing knowledgeable service on produce.
- Trained new staff on operational procedures and customer service techniques.
- Received and unloaded produce deliveries to maintain stock availability.
- Monitored inventory levels to ensure consistent supply of merchandise.
- Ordered stock from suppliers in accordance with established purchasing procedures.
Customer Service Representative
Acme Markets, Inc
Levittown
07.2024 - 09.2025
- Assisted customers with inquiries and product information.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively and in a timely manner.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Clerk
Acme Markets, Inc
Levittown
03.2021 - 07.2024
- Processed customer transactions accurately and efficiently at checkout stations.
- Maintained inventory levels by restocking shelves and organizing products.
- Assisted customers with inquiries and provided product recommendations.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Managed cash drawers, ensuring proper handling of funds throughout shifts.
- Trained new clerks on store policies, procedures, and customer service standards.
Education
High School Diploma -
Bucks County Techincal High School
Levittown, PA06-2024
Skills
- Product quality control
- Visual merchandising
- Inventory management
- Fresh produce handling
- Staff training
- Customer relationship management
- Quality control
- Order processing
- Team management
- Supervision and leadership
Timeline
Produce Manager
Acme Markets, Inc
03.2026 - Current
Assistant Produce Manager
Acme Markets, Inc
09.2025 - 03.2026
Customer Service Representative
Acme Markets, Inc
07.2024 - 09.2025
Clerk
Acme Markets, Inc
03.2021 - 07.2024
High School Diploma -
Bucks County Techincal High School