Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vinh Vu

Fredericksburg

Summary

Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams. Reliable Courier known for high productivity and efficiency in task completion. Specialize in time management, route optimization, and customer service, ensuring timely deliveries and positive interactions. Excel in communication, adaptability, and problem-solving to navigate challenges and maintain client satisfaction. Reliable Courier with background in delivering packages safely and efficiently. Familiarity with route planning, customer service, and handling sensitive documents sets apart from competition. Strengths include punctuality, time management, and ability to work under pressure. Notable positive impact on previous employers' delivery efficiency and customer satisfaction rates. Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations. Focused professional successful at handling continuous work. Meets tight schedule demands by planning routes well and anticipating potential roadblocks. Flexes easily with changing assignments, customers and weather. Highly reliable with experience in courier and messenger services, adept at managing time-sensitive deliveries and maintaining confidentiality of sensitive documents. Possess strong navigational skills and knowledge of local routes, ensuring efficient delivery times. Demonstrated ability to communicate effectively with clients and maintain detailed records of deliveries. Improved operational efficiency by optimizing delivery routes based on traffic patterns and client preferences. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

23
23
years of professional experience

Work History

Independent Courier

Uber
Fredericksburg
09.2022 - Current
  • Delivered packages efficiently across designated routes.
  • Communicated with dispatch to confirm delivery schedules.
  • Maintained accurate delivery logs and records.
  • Inspected vehicles for safety and maintenance needs.
  • Managed customer interactions with professionalism and courtesy.
  • Adhered to traffic regulations and safety guidelines during deliveries.
  • Coordinated with team members to streamline delivery processes.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Coordinated parcel delivery using strong time management skills.
  • Delivered items to residential addresses within specified time frames.
  • Loaded and unloaded cargo from trucks, vans, and containers.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Checked and secured package loads before deliveries.
  • Provided excellent customer service by answering questions about delivery status.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Communicated with customers to coordinate delivery times.
  • Reported any accidents or incidents involving self or others immediately following incident.
  • Communicated with dispatchers, management and colleagues to form lasting partnerships.
  • Adhered to traffic laws while operating company vehicle according to DOT regulations.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Responded quickly to emergency situations requiring immediate action.
  • Inspected shipments for damages or discrepancies; recorded any issues found.
  • Performed regular maintenance checks on vehicles including oil changes and tire rotations.
  • Quickly responded to customer inquiries to improve business relationships.
  • Assessed size, weight, and special handling requirements of each package.
  • Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
  • Checked contents of shipment against shipping documents prior to leaving warehouse.
  • Ensured compliance with federal regulations governing transportation of hazardous materials.
  • Maintained accurate logs of deliveries and pickups.
  • Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
  • Utilized navigation tools and local knowledge to find the most efficient delivery routes.
  • Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
  • Performed routine vehicle inspections before and after each shift to ensure operational safety.
  • Followed all safety regulations and traffic laws during delivery operations.
  • Maintained accurate records of deliveries and customer authorizations and communicated delays or issues.
  • Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
  • Collaborated with warehouse staff to ensure accurate and timely dispatch of packages.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
  • Coordinated with dispatch and team members via radio or phone to share updates and receive instructions.
  • Assisted with loading and unloading of cargo as needed.
  • Kept detailed logs of mileage, maintenance, and delivery activities for reporting purposes.
  • Adhered to company policies and procedures, including confidentiality and data protection standards.
  • Delivered packages promptly to customers by adhering to specified routes and time schedules.
  • Sorted parcels according to delivery route.
  • Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
  • Obtained official signatures and required payments for different types of deliveries.
  • Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
  • Maintained adherence to stringent delivery deadlines.
  • Tracked delivery records with manifests using smartphones for customer signatures.
  • Documented items transported, recipient information and problems.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Performed routine air and fluid checks and refueling for vehicles.
  • Communicated customer complaints, requests and feedback to company management.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Collected, sealed and stamped outgoing mail using postage meters and envelope sealers.

Washer

Capital Textile Services
Stafford
10.2021 - 02.2025
  • Operated industrial washing machines for various materials and equipment.
  • Maintained washing equipment by performing routine checks and cleaning.
  • Inspected items for cleanliness and adherence to quality standards.
  • Assisted in troubleshooting equipment issues to minimize downtime.
  • Ensured safety protocols were followed while working around the machines at all times.
  • Drained, cleaned and refilled machines or tanks using cleaning solutions or water.
  • Maintained cleanliness and sanitation standards using machine and manual cleaning methods.
  • Loaded machines with objects and unloaded after cleaning, placing on conveyors or racks.
  • Monitored machine operations to detect malfunctions or errors in performance.
  • Performed daily maintenance tasks such as cleaning lint traps, checking water levels and adjusting water temperatures.
  • Maintained sanitation levels for work station to reduce spread of bacteria.
  • Operated or tended machines to wash and remove impurities from items.
  • Added specified amounts of chemicals to equipment to maintain solution levels and concentrations.
  • Selected appropriate washing cycles and chemicals for different types of fabrics.
  • Collaborated with the housekeeping or maintenance team to address any cleanliness issues.
  • Ensured compliance with health and safety regulations in the washing area.
  • Ensured the washing area was secure at the end of the shift, following all safety protocols.
  • Hand-washed delicate items that could not be processed in industrial machines.
  • Monitored washing process to ensure proper cleaning and treatment of items.
  • Adjusted machine settings for special care items to prevent damage during the washing process.
  • Inspected laundry for damage or wear and reported items in need of repair or replacement.
  • Loaded and unloaded industrial washing machines and dryers with various types of laundry.
  • Managed time efficiently to meet productivity goals and deadlines.
  • Folded, sorted, and organized clean laundry for distribution or further processing.

Assembly Line Packer

Ondura NA
Fredericksburg
03.2014 - 09.2021
  • Operated packing machinery to efficiently package products for shipment.
  • Inspected finished products for quality and compliance with standards.
  • Collaborated with team members to ensure smooth assembly line operations.
  • Maintained cleanliness and organization of work area to promote safety.
  • Loaded and unloaded materials from delivery trucks for production use.
  • Followed safety protocols to minimize risks during packing processes.
  • Assisted in training new employees on packing procedures and safety measures.
  • Reported equipment malfunctions to maintenance for timely repairs and updates.
  • Trained new employees on proper use of equipment and safety protocols.
  • Ensured that all safety procedures were followed while operating machinery.
  • Packaged finished products into boxes for shipping.
  • Operated equipment such as glue guns, tape machines, and heat sealers.
  • Troubleshot issues related to defective parts or improper assembly techniques.
  • Maintained production records such as quantity and type of product produced.
  • Performed basic maintenance tasks such as oiling machinery and greasing conveyor belts.
  • Cleaned work area at end of shift to maintain a safe working environment.
  • Utilized hand tools such as screwdrivers, wrenches, clamps.
  • Verified accuracy of assembled items with quality control measures.
  • Followed detailed written instructions accurately when assembling components.
  • Stacked completed items on skids or pallets ready for shipment.
  • Collaborated with other team members to ensure efficient workflow on production line.
  • Labeled finished products with appropriate information.
  • Reported any malfunctions or discrepancies to supervisor immediately.
  • Loaded raw materials onto pallets to be used in the assembly process.
  • Monitored inventory levels of materials and supplies needed for assembly line operation.
  • Accomplished production goals by working with speed and accuracy.
  • Loaded and unloaded items from machines, carts and dollies.
  • Measured, weighed and counted products and materials.
  • Sealed containers or materials using glues, fasteners and tape.
  • Recorded product, packaging and order information on forms and records.
  • Assembled, lined and padded cartons and containers.
  • Unpacked, verified and recorded incoming merchandise or material.
  • Remove completed or defective products or materials, placing on conveyors or loading docks.
  • Applied lids or close-ups in finalization of product.
  • Staged loaded pallets with hand truck for fork truck pick-up.
  • Placed or poured products or materials into containers or filled containers from spouts or chutes.

Distributor Driver

Bimbo Bakeries of USA
Springfield
06.2009 - 02.2014
  • Managed inventory levels to ensure timely distribution of products.
  • Coordinated logistics for delivery schedules and shipping routes.
  • Oversaw loading and unloading of goods at warehouse facilities.
  • Communicated with suppliers to resolve shipment discrepancies.
  • Maintained accurate records of inventory and shipments using management software.
  • Collaborated with team members to improve workflow efficiency in distribution processes.
  • Monitored stock levels and placed orders with suppliers as needed.
  • Developed and managed relationships with existing customers to ensure customer satisfaction.
  • Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
  • Worked closely with marketing team in developing product promotion plans and campaigns.
  • Collected market data to analyze growth and develop markets.
  • Processed orders accurately while adhering to company policies and procedures.
  • Reviewed current and future market trends to increase sales.
  • Developed contingency plans for distribution during peak seasons.
  • Monitored product storage conditions to maintain quality standards.
  • Implemented tracking systems for shipments to improve delivery accuracy.
  • Conducted regular inventory audits to prevent stock discrepancies.
  • Analyzed sales data to adjust distribution strategies for market demand.
  • Coordinated delivery schedules to optimize distribution efficiency.
  • Utilized software tools to plan and execute distribution routes.
  • Recorded deliveries and daily sales transactions.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Kept accurate logs of all deliveries and trips.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Operated vehicles safely in compliance with transportation regulations.
  • Managed delivery schedules to ensure timely arrivals at designated locations.
  • Assisted in loading and unloading cargo at pickup and delivery sites.
  • Maintained accurate records of mileage, fuel usage, and maintenance activities.
  • Adhered to safety protocols while transporting goods to minimize risks.
  • Delivered goods and services to customers on time and in excellent condition.
  • Documented daily mileage, gas, and other data.
  • Adhered to company policies and procedures related to safety and security standards.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Assisted with loading and unloading freight when necessary.
  • Drove trucks to and from job sites to deliver supplies.
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Managed time efficiently when making multiple stops along designated routes.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Kept accurate records of deliveries and customer signatures.
  • Completed necessary paperwork and documentation for deliveries.
  • Managed fuel consumption and expenses for vehicle operations.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
  • Assisted in loading and unloading vehicles to ensure safe transport of goods.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Coordinated with warehouse staff for efficient cargo loading and unloading.
  • Logged deliveries, drop-off times and special conditions in company system.

Cashier

Sealston Deli
Sealston
05.2005 - 05.2009

Cashier

Remington's Deli
Port Royal
03.2002 - 09.2006
  • Operated cash register to process customer transactions efficiently.
  • Maintained cleanliness and organization of checkout area at all times.
  • Assisted in restocking shelves and managing inventory levels daily.
  • Adhered to food safety regulations while handling deli products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Checked personal identifications during alcohol and tobacco sales.

Education

Some College (No Degree) - Computer Information Systems

Germanna Community College
Fredericksburg, VA
06-2002

High School Diploma -

Stafford High School
Stafford, VA
06-1997

Skills

  • Route planning
  • Vehicle maintenance
  • Package tracking
  • Load management
  • Delivery scheduling
  • Customer relationship management
  • Time management
  • Problem solving
  • Attention to detail
  • Adaptability
  • Attention to confidentiality
  • Handheld scanning devices
  • Map reading
  • Fuel efficiency
  • Returns pickup
  • Vehicle inspections
  • Local routes
  • Smartphone usage
  • GPS technology
  • Package handling
  • Punctuality and reliability
  • Deadline adherence
  • Loading and unloading
  • Delivery and pickup
  • Coordinating efficient routes
  • GPS systems
  • Logistics and transportation
  • Package pickup and delivery
  • Package delivery and Pick-up
  • Schedule adherence
  • GPS and route planning
  • Physical stamina
  • Excellent driving skills
  • Licensed driver in [state]
  • Delivery management
  • Scanning device operation
  • Traffic law knowledge
  • Working independently
  • Safety protocols
  • Item tracking
  • Issue escalation
  • Valid Driver's license
  • Problem-solving
  • Time sensitive deliveries
  • Defensive driving
  • GPS navigation

Languages

Vietnamese
Professional

Timeline

Independent Courier

Uber
09.2022 - Current

Washer

Capital Textile Services
10.2021 - 02.2025

Assembly Line Packer

Ondura NA
03.2014 - 09.2021

Distributor Driver

Bimbo Bakeries of USA
06.2009 - 02.2014

Cashier

Sealston Deli
05.2005 - 05.2009

Cashier

Remington's Deli
03.2002 - 09.2006

Some College (No Degree) - Computer Information Systems

Germanna Community College

High School Diploma -

Stafford High School
Vinh Vu