Vinodkumar Babu Varma Thampan
McDonald
Summary
IT leader with extensive experience managing enterprise application portfolios and global service delivery. Successfully led critical platforms and multimillion-dollar budgets while driving digital transformation and operational efficiency across global teams, maintaining exceptional platform availability and supporting business objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager, IT
Thermo Fisher Scientific
01.2021 - Current
- Lead the Document Management Systems portfolio within the Oracle Center of Excellence Shared Services organization, supporting global business operations across North America, EMEA, and APAC.
- Responsible for strategic planning, operational governance, enterprise support, application modernization, budget management, and leadership of a team supporting critical enterprise platforms.
- Lead and mentor a team of technology professionals responsible for global production support, enhancements, and platform administration.
- Oversee application lifecycle management, strategic roadmap planning, risk mitigation, and compliance initiatives.
- Manage annual operating budgets ranging from $1M–$1.5M and technology investments through CapEx projects valued between $100K–$800K.
- Partner with business stakeholders, architecture teams, vendors, and senior leadership to align technology services with organizational objectives.
- Drive service delivery governance through KPI monitoring, SLA management, incident reviews, and continuous improvement initiatives.
- Lead global support operations across multiple time zones ensuring uninterrupted service delivery.
- Maintained greater than 99.99% availability across mission-critical enterprise platforms supporting global business operations.
- Delivered multiple automation initiatives utilizing RPA, Microsoft Power Automate, and Python, reducing manual effort and improving operational efficiency.
- Developed proactive support strategies that improved issue resolution timelines and reduced operational risks.
- Successfully delivered enterprise projects with budgets ranging from $100K to $800K while meeting scope, schedule, and quality objectives.
- Led modernization efforts for legacy business applications while maintaining operational stability.
Senior Systems Analyst
Thermo Fisher Scientific
01.2017 - 01.2020
- Provided technical leadership for enterprise applications supporting global business functions.
- Led development and enhancement initiatives for critical business applications.
- Partnered with business stakeholders to translate requirements into scalable technology solutions.
- Managed application support, production incidents, and system enhancement activities.
- Contributed to enterprise architecture discussions and modernization strategies.
Systems Analyst
Thermo Fisher Scientific
01.2015 - 01.2017
- Supported enterprise application development and production support initiatives.
- Participated in solution design, testing, deployment, and operational support activities.
- Worked closely with global business users to improve process efficiency through technology solutions.
Associate Developer
Thermo Fisher Scientific
01.2013 - 01.2015
- Participated in application development lifecycle activities, enhancing quality through coding, testing, deployment, and support.
- Developed and maintained enterprise applications to streamline business operations.
- Collaborated with senior team members to drive enhancement and modernization initiatives.
Education
Master’s Degree - Computer Science
Texas A&M university
Commerce01-2011
Bachelor’s Degree - Computer Science
Mahatma Gandhi University
India01-2009
Skills
- Portfolio management
- Application leadership
- Technology strategy
- Digital Transformation
- Service operations
- Global Service Delivery
- ITIL Service Management
- Incident management
- Operational Excellence
- SLA Governance
- Business Continuity Planning
- Release Management
- Risk Management
- Financial management
- Budget forecasting
- CapEx management
- Vendor Governance
- Resource Planning
- Resource allocation
- Cost Optimization
- SAP Integrations
- Workflow Automation
- Microsoft Power Platform
- Document management
- Application modernization
- Budget management
- Risk mitigation
- Strategic planning
- Leadership & Strategy
- Organizational Leadership
- Team Development & Coaching
- Stakeholder Management
- Executive Communications
- Team leadership
- Cross-functional management
- Performance management
- KPI monitoring
- Service delivery governance
- Stakeholder engagement
- Policy development
- Documentation
- Decision-making
- Goal setting
- Task delegation
- Resource allocation
- Staff management
- Contract management
- Project planning
- Performance evaluations
- Risk assessment
- Regulatory compliance
- Critical thinking
- Effective communication
- Clear communication
- Staff management
- Regulatory compliance
- Key performance indicators
- Technology adoption strategies
- Clear communication
Websites
Business Impact
- 99.99%+ Application Availability
- $1M–$1.5M Annual OpEx Accountability
- $100K–$800K CapEx Program Delivery
- Global Enterprise Application Ownership
- Cross-Regional Service Delivery Leadership
- Enterprise Automation & Process Optimization
Additional Leadership Experience
Co-Lead – 49 API Voices Business Resource Group, Lead employee engagement initiatives, community outreach programs, and organizational events., Collaborate with senior leaders and volunteers to drive participation and inclusion across the organization.
Leadership Highlights
- 13 years of progressive IT experience.
- 5+ years of people leadership experience.
- Managed global application portfolios supporting NA, EMEA, and APAC regions.
- Managed annual operating budgets exceeding $1M.
- Delivered technology investments up to $800K.
- Led enterprise automation and digital transformation initiatives.
- Managed strategic vendor relationships and support partnerships.
- Built and mentored high-performing teams focused on operational excellence.
- Successfully balanced innovation, modernization, and operational stability.
Professional Development
- ITIL Foundation (or pursuing)
- Practical process improvement (PPI)
- Agile & Scrum Methodologies
- Leadership Development Programs
Languages
English
Full Professional
Malayalam
Native/ Bilingual
Tamil
Limited
Certification
- Generative AI Fundamentals
- Querying AI
- Practical Process Improvement
- Building Automations (RPA, Power Platforms)
Accomplishments
- Listed for performance in delivery and Projects on multiple occassions
- Led Teams to Winning PPI/Automation Hack A Thons
- Highlighted for Volunteering through BRG forums
Affiliations
- 49 API Voices - Pittsburgh BRG Chapter Co-Lead
- Volunteering through outside partners for building social responsibility awareness
Timeline
Manager, IT
Thermo Fisher Scientific
01.2021 - Current
Senior Systems Analyst
Thermo Fisher Scientific
01.2017 - 01.2020
Systems Analyst
Thermo Fisher Scientific
01.2015 - 01.2017
Associate Developer
Thermo Fisher Scientific
01.2013 - 01.2015
Master’s Degree - Computer Science
Texas A&M university
Bachelor’s Degree - Computer Science
Mahatma Gandhi University