WILLIAM "Aaron" GREGORY
Moosic
Summary
Distinguished technologist with extensive experience leveraging emerging technologies to drive innovation and achieve strategic growth across diverse industries. Proven ability to build compelling business cases for new solutions, establish governance standards, and foster stakeholder consensus. Renowned for mentoring and transforming teams through refined interpersonal skills, emphasizing mutual respect, continuous learning, and collaboration that prioritizes organizational success. Committed to elevating operational leadership to propel companies toward their next level of achievement.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Regional Director of Information Technology
Vision Innovation Partners
Scranton, PA
01.2015 - 06.2026
- Developed and executed strategies aimed at optimizing operational efficiency in optometry and ophthalmology through effective cost control and customer support initiatives.
- Developed and executed technology transformation initiatives aimed at enhancing operational efficiency within a network of 23 optometry and ophthalmology practices, 11 surgical centers, and 150 healthcare providers.
- Implemented technology support strategies aimed at enhancing operational efficiency for 1200 employees and their medical network counterparts.
- Coordinated back-office operations to enhance cybersecurity measures and ensure compliance with industry standards.
- Executed regional strategies focused on enhancing operational efficiency and fostering revenue growth.
- Executed comprehensive assessments of service levels at various locations to maintain compliance with established global service standards.
Senior Director - Information Technology
Maternal and Family Health Services
WilkesBarre
01.2013 - 01.2015
- Coordinated initiatives across 16 locations to enhance family planning, WIC, and medical service delivery for a workforce of 250 personnel.
- Optimized data feed and reporting mechanisms, achieving a 98% reduction in report generation time.
- Upgraded and optimized database applications to streamline access and management of feminine reproductive health, STD, and WIC information for state use.
- Achieved successful management of IT budgets for extensive projects. Delivered impactful digital transformation outcomes through effective leadership. Cultivated strong relationships with technology vendors, enhancing service delivery.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Established data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization.
System Analyst IV / Information Assurance Officer
Jacobs Technology
Tobyhanna, PA
12.2008 - 01.2013
- Oversaw the implementation of single sign-on (SSO) utilizing SiteMinder to streamline user authentication processes. Managed the establishment of policies and governance for computing platforms, including desktops, laptops, and specific handheld devices. Directed efforts to optimize the functionality of SSO systems across multiple device types.
- Created and executed an official DOD course focused on optimizing logistics management for international operations.
- Managed administration of logistics ERP systems, overseeing support operations for over 2000 users and the disposition of an extensive asset catalog exceeding 1 million items.
- Conducted comprehensive vulnerability assessments to enhance security posture and maintained updated security documentation.
- Assessed system requirements to facilitate informed decision-making among stakeholders.
- Coordinated efforts with diverse teams to enhance the implementation of software solutions.
Director of Technology
Adaco Services, LLC.
Allentown, PA
05.2005 - 12.2008
- Coordinated software development efforts in offshore and nearshore settings, delivering efficient product support to more than 20,000 users worldwide.
- Supervised implementation of software enhancements for primary inventory and purchasing application, improving user satisfaction.
- Created user documentation that clarified processes and provided full visibility for issues, effectively reducing support inquiries.
- Led initiatives for cloud-based solutions, significantly improving data accessibility and promoting collaborative efforts among teams.
- Spearheaded development of technology strategies aimed at improving operational efficiency organization-wide.
- Facilitated mentorship for technology staff to enhance skills and improve overall team effectiveness.
Director of Information Technology
EliteGraduateJobs, LLC
Clinton, NJ
11.2004 - 05.2005
- Supervised all aspects of IT operations for EliteGraduateJobs, facilitating connections between exceptional graduates and leading corporations.
- Engineered and sustained a cloud-hosting environment, ensuring 99.99% uptime for critical applications.
- Designed and implemented a selection algorithm aimed at improving graduate placement outcomes.
- Configured and optimized network systems in a new office to ensure reliable connectivity for all team members.
- Formulated and executed strategic IT initiatives, ensuring technology integration supports key business goals.
- Formulated and deployed comprehensive cybersecurity protocols to enhance overall data security.
Performance Engineer and System/Database Administrator
Judge, Inc. @ McKesson Information Solutions
Malvern, PA
05.2004 - 11.2004
- Created comprehensive testing scripts with IBM Rational, focusing on enhancing performance metrics for healthcare payor information solutions.
- Conducted thorough assessments of application and database functionalities, driving targeted enhancements to optimize performance.
- Designed and implemented a user-friendly web tool for ICD-9 and CPT code lookup, improving information retrieval processes for healthcare professionals.
- Delivered robust system and database administration support to ensure optimal performance of application servers.
- Assessed system performance data to detect bottlenecks and suggest strategic enhancements for optimization.
- Created robust automated testing scripts to facilitate streamlined performance evaluation processes.
Network Analyst, Project Manager, Web System Architect
CAI, Inc.
Allentown, PA
02.2000 - 03.2004
- Coordinated server installation and maintenance efforts, facilitating seamless collaboration with offshore development teams.
- Developed and executed comprehensive marketing campaigns utilizing technology to significantly expand user base for startup.
- Administered updates and enhancements to public websites and internal applications serving 80,000 agents, contributing to improved operational workflows.
- Utilized advanced diagnostic techniques to analyze and troubleshoot hardware and software system failures.
- Managed troubleshooting processes and ongoing maintenance of networking devices, enhancing overall enterprise connectivity.
- Analyzed and refined code to ensure optimal functionality and reliability of server operations.
System Administrator and Data Center Operations Lead
IBM
Allentown, PA
07.1998 - 02.2000
- Coordinated the management of Dell and HP servers and SAN/NAS storage solutions to enhance overall data center efficiency.
- Managed 8-member team responsible for round-the-clock operations, ensuring adherence to SLAs.
- Crafted and implemented comprehensive standard operating procedures for data center operations, ensuring operational consistency and enhanced performance.
- Conducted thorough assessments and implemented security strategies to maintain compliance with industry benchmarks.
- Supervised configuration management processes in varied environments, contributing to increased reliability and operational efficiency.
- Streamlined data backup procedures to optimize recovery speed and minimize risks associated with data loss in the event of system failures.
Technical Controller and Technical School Instructor
U.S. Marines
Various Locations
07.1987 - 07.1998
- Oversaw comprehensive support for C4I2 military and civilian telecommunications systems, focusing on repair, deployment, maintenance, and administration worldwide.
- Implemented and managed maintenance strategies for a workforce of 10,000, guaranteeing continuous operational readiness.
- Designed and implemented curriculum for computer communications and network maintenance courses, focusing on skill enhancement and practical application.
- Conducted comprehensive field tests and design iterations of the inaugural solar-powered rechargeable UHF retransmission PLRS/EPLRS sites, ensuring operational readiness for U.S. Army and U.S. Marine Corps.
- Coordinated equipment maintenance schedules, enhancing overall efficiency and readiness for operations.
- Supervised technical operations, guaranteeing alignment with military standards and regulatory requirements.
Education
Healthcare Law - Career Specialization - Health Systems, Privacy Law, Intellectual Property, Health Law
University of Pennsylvania
Philadelphia, United States01-2026
M.B.A. - Business Administration / Management
American InterContinental University
Hoffman Estates, United States01-2006
B.S.I.T. - Information Technology / Web Architecture Focus
Purdue Global
Davenport, United States01-2005
Skills
- Technical application support
- Data governance expertise
- Cybersecurity management
- Leadership development
- Operational excellence
- Remediation of security protocols
- Experience in integrating systems
- Proficient in EMR systems
- Virtualization management
- Database management
Certification
- CompTIA: Network +
- Certified Compliance Officer - MTF
- Solution Reach: Patient Engagement
- HDI: SCA
Timeline
Regional Director of Information Technology
Vision Innovation Partners
01.2015 - 06.2026
Senior Director - Information Technology
Maternal and Family Health Services
01.2013 - 01.2015
System Analyst IV / Information Assurance Officer
Jacobs Technology
12.2008 - 01.2013
Director of Technology
Adaco Services, LLC.
05.2005 - 12.2008
Director of Information Technology
EliteGraduateJobs, LLC
11.2004 - 05.2005
Performance Engineer and System/Database Administrator
Judge, Inc. @ McKesson Information Solutions
05.2004 - 11.2004
Network Analyst, Project Manager, Web System Architect
CAI, Inc.
02.2000 - 03.2004
System Administrator and Data Center Operations Lead
IBM
07.1998 - 02.2000
Technical Controller and Technical School Instructor
U.S. Marines
07.1987 - 07.1998
B.S.I.T. - Information Technology / Web Architecture Focus
Purdue Global
Healthcare Law - Career Specialization - Health Systems, Privacy Law, Intellectual Property, Health Law
University of Pennsylvania
M.B.A. - Business Administration / Management
American InterContinental University