Wakeelah Heard
Philadelphia
Summary
Hardworking Direct Support Professional is a highly-skilled, supportive and compassionate individual who has extensive experience caring for adults with intellectual and developmental disabilities.
Overview
8
8
years of professional experience
Work History
Lead Direct Support Professional
Kencrest Services
08.2019 - 11.2023
- Enhanced client self-esteem by acknowledging achievements regularly and celebrating milestones as part of the ongoing support process.
- Developed strong relationships with clients'' families to foster trust, open communication, and continuity of care.
- Oversaw daily operations at residential facilities while adhering to strict guidelines set forth by regulatory agencies to ensure compliance with industry standards.
- Facilitated community integration for clients by coordinating activities, transportation, and providing necessary support during outings.
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
In-Home Caretaker
Fidelity Home Care
02.2018 - 04.2019
- Educated clients on self-care techniques for enhanced autonomy in managing their wellbeing.
- Assisted with mobility exercises and range-of-motion stretches to maintain or improve physical functioning in clients.
- Prepared nutritious meals according to dietary guidelines, promoting healthy eating habits among clients.
- Facilitated social interaction by arranging visits from friends or family members upon client request.
Direct Support Professional
Delta Community Supports
06.2015 - 12.2017
- Maintained clean, safe, and well-organized patient environment.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Education
High School Diploma -
Simon Gratz High School
17th Hunting Park 06.1999
Skills
- Behavioral support
- Client Advocacy
- Activity Planning
- Community Integration
- Disability Awareness
- First aid and safety
- Patient Care
Timeline
Lead Direct Support Professional
Kencrest Services
08.2019 - 11.2023
In-Home Caretaker
Fidelity Home Care
02.2018 - 04.2019
Direct Support Professional
Delta Community Supports
06.2015 - 12.2017
High School Diploma -
Simon Gratz High School
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