Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Walter Pinela

Mount Pocono

Summary

Customer-focused professional with expertise in various work situations. Proven track record of delivering exceptional customer service in high-pressure environments. Maintains composure and efficiency during peak business hours. Strong interpersonal skills foster positive customer interactions.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Lifeguard

Kalahari Resorts Sandusky
Sandusky
05.2023 - 09.2025
  • Educated guests on water safety practices and proper use of equipment.
  • Monitored pool area to ensure guest safety and compliance with rules.
  • Responded quickly to emergencies and provided first aid to injured guests.

Maintenance Crew Member

Wall Drug Store
Wall
05.2022 - 09.2025
  • Assisted customers with inquiries and provided information about store services.
  • Monitored inventory of cleaning supplies and requested restocks when necessary.
  • Performed general maintenance tasks, including repairs and painting as needed.

Barista

Camelback Resort
Tannersville
09.2024 - 07.2025
  • Provided exceptional customer service to enhance guest experiences.
  • Handled cash transactions and processed payments accurately.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Cashier

Camelback Resort
Tannersville
05.2024 - 07.2025
  • Executed cash register functions effectively and precisely, handling payments through cash, check, credit card, gift card, or automatic debit.
  • Guided customers in identifying specific products, resolved questions, and delivered expert product advice.

Food Runner

Camelback Resort
Tannersville
05.2024 - 07.2025
  • Organized food orders and ensured accuracy of items served to customers.
  • Delivered food promptly to tables in a busy restaurant environment.

Education

High School Diploma -

Institute of Technology Bolivariano
Guayaquil Ecuador
05-2023

Skills

  • Cash handling
  • Customer service
  • Customer relationship management
  • Effective communication
  • Cash register operation
  • Opening and closing duties

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Barista

Camelback Resort
09.2024 - 07.2025

Cashier

Camelback Resort
05.2024 - 07.2025

Food Runner

Camelback Resort
05.2024 - 07.2025

Lifeguard

Kalahari Resorts Sandusky
05.2023 - 09.2025

Maintenance Crew Member

Wall Drug Store
05.2022 - 09.2025

High School Diploma -

Institute of Technology Bolivariano
Walter Pinela