Warren Lyons
Hershey
Summary
Dynamic professional with extensive experience as an Embassy FOB Manager at AAR, excelling in crisis resolution and strategic issue resolution. Proven track record in enhancing safety standards and fostering collaborative team management, ensuring high-quality service delivery while effectively mediating conflicts. Adaptable leader with a commitment to achieving operational excellence.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Embassy FOB Manager/Safety Officer
AAR
US Embassy, Baghdad, Iraq
02.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained and surveyed safety equipment, completed monthly safety evaluations, and fulfilled all other duties as Forward Operating Base (FOB) Safety Manager.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Liaison between US Department of State representative and US Embassy Airwing (AAR) at the US Embassy, Baghdad, Iraq.
- As Forward Operating Base (FOB) Manager, I was directly working for the AAR Iraq Country Program Manager, communicating the PM's policies and procedures to all FOB employees.
- As FOB Manager, I managed 3 groups of FOB personnel: Air Asset Controllers (AAC's), Air Traffic Controllers (ATC), and aircraft refuelers (POL).
- As FOB Manager, responsible for the safe transportation of US State Department personnel, and US State Contractors, aboard aircraft between US Embassy, Baghdad, and Baghdad International Airport (ORBI).
US Army Blackhawk IP/IFE/SIP/MTP
US Army
Multiple Duty Locations CONUS/OCONUS
02.1986 - 02.2019
- Worked effectively in fast-paced environments.
- Multiple overseas deployments as US Army pilot, both in peace-time environments and also during multiple deployments in 3 wars (1st Gulf War, Balkins War, 2nd Gulf War).
- Proven ability to learn quickly and adapt to new situations.
- Participated in Afghanistan War as a Contract Pilot for US Department Of State, for 7 years in Afghanistan (while in US Army Reserves).
- As US Army military Instructor Pilot (IP), Instrument Instructor Pilot (IFE), Standardization Pilot (SP) responsible for the training/evaluation of other pilots, Instructor Pilots, Instrument Flight Examiners, and non-rated aircrew members.
- As US Army Maintenance Test Pilot (MTP) responsible for aircraft test flights.
- As Senior Instructor Pilot (SIP), was responsible for managing hundreds of aviation personnel at any given duty location.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Aeronautics
Embry-Riddle Aeronautical University
Daytona Beach, FLSkills
- Collaborative Team Management
- Effective Project Coordination
- Proficient in Safety Standards
- Crisis Resolution Expertise
- Skilled in Conflict Mediation
- Skilled Communicator
- Clear Communication Skills
- Strategic Issue Resolution
- Strategic Development
Certification
* Occupational Safety and Health Manager
* FAA Airline Transport Pilot
* FAA Commercial/Instrument Helicopter Pilot
* FAA SEL/MEL Commercial Airplane Pilot
* FAA Glider Pilot Private
Timeline
Embassy FOB Manager/Safety Officer
AAR
02.2019 - Current
US Army Blackhawk IP/IFE/SIP/MTP
US Army
02.1986 - 02.2019
Bachelor of Science - Aeronautics
Embry-Riddle Aeronautical University