Waylon Simcox
Kirkwood
Summary
Customer-focused automotive professional with over four years of experience buying, selling, and evaluating vehicles while building strong customer relationships and negotiating successful sales. Combines hands-on mechanical expertise with extensive vehicle knowledge to confidently explain features, identify value, and earn customer trust. Experienced communicating with customers, understanding their needs, recommending solutions, and delivering honest service. Motivated, personable, and driven to exceed goals while providing an outstanding buying experience.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Independent Vehicle Sales
Self Employed
New Providence
09.2021 - Current
- Purchased, evaluated, and resold used vehicles, achieving profitable private sales.
- Negotiated purchase and selling prices with buyers and sellers, enhancing overall profitability.
- Researched market values, vehicle history reports, and pricing trends to accurately value inventory.
- Advertised vehicles through online marketplaces using professional photos and detailed listings.
- Communicated with prospective buyers, answered questions, scheduled appointments, and closed sales.
- Identified mechanical issues and estimated repair costs, enabling informed purchasing decisions.
- Built a reputation for honest transactions and accurate vehicle representations, resulting in repeat customers and referrals.
- Managed all aspects of each sale, including paperwork, title transfers, and customer communication.
Automotive Technician | Customer Service Advisor
Beaver Valley Auto Service
New Providence
06.2021 - Current
- Clarified repair recommendations and maintenance needs to ensure customer understanding and informed decisions.
- Built customer trust through honest communication and transparent service recommendations.
- Advised on maintenance services aligned with vehicle condition and manufacturer schedules, enhancing vehicle performance.
- Assisted customers in making informed repair decisions while balancing safety and budget.
- Cultivated positive customer relationships that encouraged repeat business and customer loyalty.
Education
Auto-Body & Collision Repair
Lancaster County Career & Technology Center
Willow Street, PA 08.2023 - 06.2024
Solanco High School
Quarryville, PASkills
- Customer Relationship Management
- Sales & Negotiation
- Vehicle Valuation
- Closing Sales
- Customer Needs Assessment
- Automotive Product Knowledge
- Communication
- Relationship Building
- Vehicle Appraisals
- Time Management
- Conflict Resolution
- Automotive Diagnostics
Certification
- PA State Inspection License
- PA State Emissions License
Timeline
Auto-Body & Collision Repair
Lancaster County Career & Technology Center
08.2023 - 06.2024
Independent Vehicle Sales
Self Employed
09.2021 - Current
Automotive Technician | Customer Service Advisor
Beaver Valley Auto Service
06.2021 - Current
Solanco High School