Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Administrative Assistant/Office Manager
Helping Hands, Inc.
Bechtelsville
07.1999 - 06.2025
Coordinated mailings including sorting mail and distributing incoming mail to proper recipient
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Updated contact lists regularly when changes occur in employee status or contact information.
Handled confidential documents in an organized fashion according to established protocol.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
High School Diploma -
Exeter Township Senior High School
Reading, PA
06-1975
Skills
Clerical support
Self-Directed
Dependable and responsible
Interpersonal communication
Flexible and adaptable
Excellent communication
Organization
Friendly, positive attitude
Good Telephone Etiquette
Communication
Active listening
Troubleshooting
Affiliations
Longtime supporter of Boyertown Wrestling programs. Member of Board of Directors of parent's booster club for 14 years, recently retiring.